Nestle
Nestle
Nestle este o companie multinațională elvețiană din domeniul alimentelor și băuturilor, cu un portofoliu extins care include cafea, apă îmbuteliată, produse lactate, alimentație pentru sugari, produse de cofetărie, alimente congelate și produse pentru îngrijirea animalelor de companie. Produsele sale ajung la consumatori din întreaga lume prin canalele de retail și de servicii alimentare, susținute de operațiuni de producție și lanțuri de aprovizionare de amploare. Pe un agregator de locuri de muncă, profilul Nestle este relevant pentru candidații care explorează oportunități în domeniul alimentelor și băuturilor, al producției și al logisticii, precum și pentru roluri asociate inițiativelor de nutriție, sănătate și bunăstare.

Nestlé Working Student Customer Service in Düsseldorf

Working student customer service role with Nespresso, a Nestlé coffee and food brand. Support chatbot migration, content localization, and quality assurance in Düsseldorf.

Descriere

  • Help move the customer service chatbot to a new platform
  • Develop, maintain, and improve chatbot and knowledge-base content
  • Keep customer messaging aligned across the chatbot, website, FAQs, and knowledge base
  • Check content for accuracy, readability, spelling, and grammar
  • Translate and adapt English content for German-speaking customers
  • Assist with testing and quality checks for new chatbot capabilities
  • Review user feedback and spot ways to improve the service
  • Support a digitalization initiative that directly enhances the customer experience

Cerințe

  • Currently studying, such as communications, media studies, linguistics, business administration, information management, or a related field
  • Native-level or excellent German and a strong command of language
  • Good written and spoken English proficiency
  • Able to work in a methodical, careful, and self-directed manner
  • Interest in digital tools, AI applications, and customer experience
  • Prior exposure to content management, chatbots, or knowledge management is beneficial

Beneficii

  • Free beverages at the head office
  • Several lunch choices at restaurants nearby
  • Up-to-date technical equipment
  • Competitive hourly compensation
  • Extra benefits and employee discounts
  • Opportunities for professional growth
  • Room to make independent decisions
  • Respectful and appreciative communication
  • Chance to join a certified B Corp committed to social and environmental standards
  • A workplace commitment to diversity, inclusion, and belonging
  • Fixed-term contract through the end of September 2027

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