GoLean Health oferă asistenți medicali la distanță și recepționeri virtuali pentru cabinetele medicale. Personalul său virtual îi sprijină pe medici, stomatologi, veterinari, chiropracticieni și optometriști în activități administrative și în comunicarea cu pacienții. Compania afirmă că asistenții săi sunt instruiți în cerințele HIPAA și pot ajuta cabinetele să gestioneze activitatea de zi cu zi și să se dezvolte cu sprijin la distanță. Contextul de recrutare al GoLean Health se concentrează pe roluri administrative virtuale care deservesc furnizorii de servicii medicale.
Medical Virtual Assistant for a Remote Chiropractic Clinic
Support a remote chiropractic clinic with insurance verification, claims, billing, and medical documentation. Prepare operational reports and coordinate work across the provider, care team, and administrative staff.
Descriere
- Verify patient insurance after check-in and keep records accurate
- Investigate denied claims, help reprocess them, and reduce repeat errors
- Process Explanation of Benefits documents and work through outstanding EOBs
- Address unpaid insurance balances and patient account concerns
- Assist with Cigna and Veterans Affairs claims
- Arrange vendor payments, including checks as needed
- Monitor SOAP notes for completion, accuracy, and compliance
- Track missed and canceled visits and spot scheduling patterns
- Compile reports on balances, appointments, EOBs, denied claims, and other operational measures
- Coordinate communication among the provider, care team, and administrative staff
- Spot workflow gaps, billing concerns, documentation delays, scheduling issues, and patient account problems
- Suggest practical ways to make clinic operations more efficient
Cerințe
- At least 1 year of experience as a Medical Virtual Assistant
- Experience supporting a US healthcare practice
- Experience with insurance verification, EOBs, claims, claim denials, patient balances, or billing support
- Exposure to CPT and ICD-10 codes
- Strong written and spoken English
- Professional communication and a strong executive presence
- Must use macOS
- Careful attention to detail and reliable follow-through
- Able to work independently with little supervision
- Prior experience showing leadership, ownership, or strong accountability
- Proactive approach and ability to anticipate needs
- Thorough with billing, documentation, and reporting tasks
- Strong critical thinking and problem-solving abilities
- Patient and emotionally aware when supporting a busy provider
- Confident, professional, and organized communicator
- Willingness to take responsibility for assigned work
- Self-motivated and resourceful when learning new processes
- Trustworthy and dependable, with comfort handling sensitive information
Beneficii
- Performance-based pay increase after 6 months
- Remote work arrangement
- 30 hours per week