Golden State Communications, Inc. furnizează soluții de comunicații și securitate la locația clientului pentru organizații din domeniile construcțiilor, logisticii, telecomunicațiilor, siguranței publice, asistenței medicale, educației și producției. Fondată în 1992 și operând din locații din California, inclusiv San Jose, San Diego și Rancho Cucamonga, compania furnizează sisteme radio bidirecționale, servicii broadband push-to-talk, închirieri de echipamente, soluții de gestionare a comunicațiilor și produse de securitate conexe.
Inside Sales Representative - San Jose, CA
Manage established telecommunications accounts through the full inside sales cycle, from quoting to closing in NetSuite. Grow revenue, strengthen retention, and support customer relationships through consultative account management.
Descriere
- Manage and expand a portfolio of established customer accounts
- Handle the complete inside sales cycle, including quotes and deal closure in NetSuite
- Assist account executives with system questions, CRM activities, and quote preparation
- Act as the main contact for existing customers
- Strengthen customer relationships by phone, email, and virtual meetings
- Find opportunities to expand accounts with additional products and services
- Assess customer needs, challenges, and goals to recommend suitable solutions
- Create account strategies that support retention and revenue growth
- Track sales opportunities through each stage and maintain consistent follow-up
- Achieve or surpass assigned sales goals and performance targets
- Keep customer records, activities, and opportunities accurate and current
- Work with internal teams to deliver a responsive customer experience
- Promote customer satisfaction, repeat business, and post-sale referrals
Cerințe
- At least three years of inside sales, account management, or comparable experience, preferably in B2B
- Excellent verbal and written communication skills
- Ability to establish and sustain strong customer relationships
- Motivation to achieve and exceed sales objectives
- Strong organization and time management skills for handling multiple accounts and priorities
- Experience with CRM or customer management platforms
- NetSuite experience preferred
- Proactive, positive approach with the ability to collaborate effectively
- Ability and willingness to learn products, services, and changing customer needs
- Experience working in a fast-paced setting
- Telecommunications industry experience is a plus
- Consultative or solution-based selling experience is a plus
Beneficii
- Base salary with commission or bonus opportunities
- Comprehensive health and wellness coverage
- Flexible work options where applicable
- Continuing training and professional development
- Collaborative and supportive team environment