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Lightspeed Commerce
Lightspeed Commerce
1.001 – 5.000 Angajați
Comerț cu amănuntulSaaS
Lightspeed Commerce este o companie SaaS care dezvoltă tehnologii cloud pentru puncte de vânzare și plăți, destinate comercianților cu amănuntul, restaurantelor, afacerilor din domeniul golfului și angrosiştilor. Platforma sa reunește vânzările omnicanal, gestionarea stocurilor, comerțul electronic, plățile și reconcilierea, instrumente pentru forța de muncă și salarizare, analize care includ Lightspeed AI, integrări hardware, finanțarea afacerilor și capabilități de comerț cu ridicata prin NuORDER. Compania se concentrează pe sisteme scalabile și configurabile pentru afaceri cu mai multe locații și susține aproximativ 150.000 de locații ale clienților din întreaga lume. Rolurile din cadrul Lightspeed Commerce contribuie la produse care conectează comerțul fizic și cel online în diverse sectoare de activitate.
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Locurile de muncă ale companiei

German-Speaking Collections Specialist in Berlin (Hybrid)

Manage overdue customer accounts for Lightspeed’s global commerce platform. The role covers customer outreach, collection agency coordination, receivables reporting, and payment follow-up.

DEGermaniaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: germanăLimbă Obligatorie: englezăColecții

Descriere

  • Manage delinquent portfolio accounts through outbound calls, emails, and customer outreach
  • Resolve overdue balances through consistent customer engagement and follow-up
  • Refer suitable accounts to collection agencies when required
  • Coordinate with collection agencies to progress delinquent accounts
  • Use Excel and Google Sheets reports to identify and prioritise overdue accounts
  • Support month-end accounts receivable close activities and payment discrepancy reviews
  • Review customer accounts for non-payment, delayed payment, and other irregularities
  • Respond to customer enquiries and resolve issues promptly
  • Contribute to the Finance team in a customer-facing collections role

Cerințe

  • Previous experience in collections, accounts receivable, credit control, or a comparable function
  • Fluent or native-level German with strong written and spoken English
  • French language skills are a strong advantage
  • Skilled in Excel and Google Sheets, including formulas, pivot tables, and data tracking
  • Experience with Salesforce or a comparable CRM is strongly preferred
  • Proactive, results-focused approach with disciplined account follow-up
  • High level of accuracy in data entry and documentation
  • Strong time management and ability to prioritise an account portfolio
  • Financial understanding and familiarity with financial regulations
  • Based in Berlin, Germany
  • Must meet the legal work eligibility requirements stated for the advertised country

Beneficii

  • Career development opportunities within a company creating new jobs
  • A team environment that combines room for growth with opportunities to make an impact
  • Access to modern, established technology
  • A flexible environment that supports professional growth
  • Opportunities to broaden skills, build relationships, and contribute to Lightspeed’s diverse and inclusive culture
  • Lightspeed equity scheme
  • Health and Wellness Credit of up to EUR 400 annually for activities such as gym memberships, yoga, cycling, or other health expenses
  • Mental health support through the Modern Health app, including meditation, coaching, and counselling
  • People Experience benefit supporting work from almost anywhere in the world for up to 60 days each year
  • Subsidy for an annual public transport pass to the Berlin office
  • Regular breakfasts or lunches, drinks, and snacks at the Berlin office
  • Inclusive, barrier-free workplace with accommodations available during the selection process

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