DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics este o companie globală de expediții și logistică, care ajută companiile să transporte, să depoziteze și să gestioneze mărfuri prin rețele aeriene, maritime, rutiere și feroviare. Serviciile sale includ logistică pe bază de contract, depozitare și suport pentru lanțul de aprovizionare, completate de instrumente digitale precum myDSV, urmărirea transporturilor și conectivitatea prin API sau EDI pentru rezervări și vizibilitate. DSV deservește sectoare precum industria auto, sănătatea, industria aerospațială și bunurile de consum, printr-o rețea internațională extinsă axată pe eficiență operațională, inovație și soluții logistice mai sustenabile.

Freight Forwarding Operations Specialist - Dalian

Support freight forwarding operations for DSV’s global transport and logistics services in Dalian. Manage customer inquiries, shipment bookings, documentation, invoicing, and cargo tracking.

Descriere

  • Deliver responsive, efficient, and high-quality customer service
  • Prepare freight charge quotations for shippers and consignees when required
  • Respond to customer inquiries by telephone, email, and in person
  • Track and resolve customer inquiries, complaints, and claims
  • Work with relevant departments to address operational issues
  • Provide customers with pre-claim information and progress updates
  • Escalate irregularities to supervisors and report on subcontractor service quality and standards
  • Send shipping advice to overseas stations
  • Complete other duties assigned by management
  • Provide team coverage and support when needed

Cerințe

  • Maintain regular business knowledge and follow-up to comply with regional guidelines, company policies, and established procedures
  • Apply local standard operating procedures when working with shippers and consignees
  • Complete due diligence and validate documents against DSV standards and customer requirements
  • Follow approved operating procedures and implement system updates correctly
  • Book shipments in accordance with applicable procedures and quotations
  • Escalate irregularities and operational issues to supervisors
  • Check customer credit terms and current credit status
  • Compile customer statistics and operational reports
  • Prepare waybills, warehouse advice, trucking orders, invoices, and other documents requested by customers
  • Complete invoicing, invoice checks and posting, and job costing activities
  • Maintain accurate Track and Trace updates
  • No specific educational credential is stated
  • No minimum professional experience is stated

Locuri de muncă similare

LittleLives

Customer Success Manager, LittleLives (Hybrid, Malaysia)

LittleLives
11 – 50 Angajați
B2BEducațieSaaS

Manage onboarding, training, product adoption, renewals, and account growth for LittleLives’ school-management SaaS customers across Southeast Asia. The role focuses mainly on Singapore accounts and includes occasional travel there for onsite sessions and meetings.

Deschide
TÜV TRUST IT Unternehmensgruppe TÜV AUSTRIA

Junior Security Auditor, Electronic Identities and Trust Services

TÜV TRUST IT Unternehmensgruppe TÜV AUSTRIA

Advise on and audit electronic identities and trust services for TÜV’s information security certification work. Assess security controls, report findings, and coordinate complex compliance projects.

Deschide