DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
DSV - Global Transport and Logistics — bizneslarga havo, dengiz, avtomobil va temir yo‘l tarmoqlari orqali yuklarni tashish, saqlash va boshqarishda yordam beradigan global yuk tashish va logistika kompaniyasidir. Uning xizmatlari shartnomaviy logistika, omborxona va ta’minot zanjirini qo‘llab-quvvatlashni, shuningdek, buyurtma berish va yuklar harakatini kuzatish uchun myDSV, jo‘natmalarni kuzatish hamda API yoki EDI orqali ulanish kabi raqamli vositalarni o‘z ichiga oladi. DSV avtomobilsozlik, sog‘liqni saqlash, aerokosmik va iste’mol tovarlari sohalariga xizmat ko‘rsatadi. Kompaniya operatsion samaradorlik, innovatsiyalar va yanada barqaror logistika yo‘nalishiga e’tibor qaratgan keng xalqaro tarmoqqa ega.

Freight Forwarding Operations Specialist - Dalian

Support freight forwarding operations for DSV’s global transport and logistics services in Dalian. Manage customer inquiries, shipment bookings, documentation, invoicing, and cargo tracking.

Tavsif

  • Deliver responsive, efficient, and high-quality customer service
  • Prepare freight charge quotations for shippers and consignees when required
  • Respond to customer inquiries by telephone, email, and in person
  • Track and resolve customer inquiries, complaints, and claims
  • Work with relevant departments to address operational issues
  • Provide customers with pre-claim information and progress updates
  • Escalate irregularities to supervisors and report on subcontractor service quality and standards
  • Send shipping advice to overseas stations
  • Complete other duties assigned by management
  • Provide team coverage and support when needed

Talablar

  • Maintain regular business knowledge and follow-up to comply with regional guidelines, company policies, and established procedures
  • Apply local standard operating procedures when working with shippers and consignees
  • Complete due diligence and validate documents against DSV standards and customer requirements
  • Follow approved operating procedures and implement system updates correctly
  • Book shipments in accordance with applicable procedures and quotations
  • Escalate irregularities and operational issues to supervisors
  • Check customer credit terms and current credit status
  • Compile customer statistics and operational reports
  • Prepare waybills, warehouse advice, trucking orders, invoices, and other documents requested by customers
  • Complete invoicing, invoice checks and posting, and job costing activities
  • Maintain accurate Track and Trace updates
  • No specific educational credential is stated
  • No minimum professional experience is stated

O‘xshash ish o‘rinlari