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Superior Virtual Solutions, LLC
Superior Virtual Solutions, LLC
1 – 10 Angajați
ConsultanțăLogisticăMarketing
Superior Virtual Solutions, LLC oferă oportunități de carieră de acasă persoanelor care se simt confortabil să lucreze independent și să îi ajute pe alții într-un mediu virtual. Compania pune accent pe modalități flexibile de lucru și pe echilibrul dintre viața profesională și cea personală. Profilul său menționează logistica, marketingul și consultanța printre domeniile sale de activitate.
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Florida Remote Nonprofit Fundraising Support Specialist

Handle inbound donor calls for established nonprofit fundraising campaigns from a remote setting. Process donations and pledges using approved scripts and procedures while meeting compliance standards.

USStatele Unite ale AmericiiFLFlorida
13 $ – 15 $ / oră
RemoteContractJuniorNu este necesară o diplomăLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Assist donors who call in with questions or requests
  • Use approved scripts and procedures when handling calls
  • Record donation and pledge details accurately
  • Verify donor information
  • Respond to questions about the donation process
  • Use multiple applications while speaking with donors
  • Keep confidential information secure
  • Meet compliance and quality standards
  • Attend reliably during accepted servicing intervals
  • Provide support for established nonprofit fundraising campaigns
  • Process donations and pledges as donors intend
  • Handle inbound calls only, without cold calls, outbound dialing, prospecting, direct solicitation, or product sales

Cerințe

  • High school diploma or GED
  • At least six months of remote customer service experience or one year of onsite customer service experience
  • Professional telephone manner
  • Strong listening and spoken communication skills
  • Accurate typing and data entry
  • Ability to follow scripts and established procedures
  • Ability to work independently
  • A quiet, dedicated workspace at home
  • Windows 11 computer
  • At least 8 GB of RAM; 16 GB recommended
  • USB noise-canceling headset
  • Wired high-speed internet service
  • Direct Ethernet connection
  • Quiet workspace with minimal distractions
  • Complete certification before beginning donor support
  • MacBooks, Chromebooks, tablets, and Wi-Fi-only connections are incompatible

Beneficii

  • Work remotely from home
  • Choose from available servicing intervals as a contractor
  • Some campaigns may have intervals available throughout a 24-hour operating schedule
  • Continued access may depend on campaign demand, attendance, quality, and performance

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