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Sally Beauty
Sally Beauty
Sponsor pentru viza H1BComerț cu amănuntulFrumusețe
Sally Beauty este un retailer de produse de înfrumusețare care deservește atât profesioniștii din domeniu, cât și consumatorii individuali. Gama sa de produse include îngrijirea părului, produse cosmetice și produse pentru unghii, disponibile printr-o experiență de cumpărături online bine consolidată și o rețea de magazine. Compania se concentrează pe accesibilitatea produselor de înfrumusețare profesionale și de uz zilnic, sprijinindu-și totodată clienții în alegerea produselor și oferirea de servicii.
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Locurile de muncă ale companiei

eCommerce Promotion Specialist

Run and optimize promotional campaigns across Sally Beauty’s web, mobile, and app channels. Work with cross-functional teams to strengthen conversion, customer experience, and sales.

USStatele Unite ale AmericiiTXTexasHibridNormă întreagăJuniorLimbă Obligatorie: englezăComerț electronic
Cloud

Descriere

  • Manage ecommerce promotions from initial intake through launch checks and post-campaign review.
  • Assess promotion requirements and define setup approaches, business rules, timing, eligibility, and customer experience standards.
  • Set up, maintain, and improve promotions in Salesforce Commerce Cloud and related ecommerce platforms.
  • Prioritize execution according to business impact, deadlines, dependencies, customer needs, and operational risk.
  • Update stakeholders on launch readiness, risks, fixes, and key decisions.
  • Lead quality testing and launch checks across web, mobile, and app channels.
  • Confirm promotions meet launch standards and postpone release when requirements or quality criteria are unmet.
  • Own day-to-day resolution of promotion issues, including customer experience, product eligibility, and configuration problems.
  • Escalate financial, policy, system defect, and governance risks as needed.
  • Review campaign results, customer engagement, operational defects, and feedback to find opportunities for improvement.
  • Review completed promotions and recommend improvements to promotional strategy, workflows, controls, and customer experience.
  • Create and maintain operating documentation, best practices, checklists, and process standards.
  • Coordinate with Merchandising, Marketing, Creative, Ecommerce, Customer Service, Site Operations, and Technology teams.
  • Contribute to special projects and other assigned work.

Cerințe

  • Bachelor’s degree in Business, Marketing, Ecommerce, Merchandising, or a related field, or an equivalent combination of education and experience.
  • One to three years of experience in ecommerce operations, digital merchandising, pricing, promotions, or related ecommerce work.
  • Experience using Salesforce Commerce Cloud (SFCC) and other ecommerce platforms.
  • Advanced Microsoft Excel skills, including VLOOKUPs, formulas, and data analysis.
  • Careful attention to detail, with strong ownership and accountability.
  • Ability to handle multiple priorities and deadlines in a fast-paced setting.
  • Strong written and verbal communication skills, including the ability to influence partners across the organization.
  • Ability to assess risk, solve problems, and make sound business decisions within established guidelines.
  • Experience collaborating with Merchandising, Marketing, Creative, Technology, and Customer Service teams.
  • Analytical ability to translate business requirements into effective operational solutions.
  • Must work onsite at the corporate office on specified days.

Beneficii

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid vacation
  • Paid sick leave
  • Paid holidays
  • Tuition reimbursement
  • 401(k) with company match
  • Complimentary services at the in-house salon
  • A range of food options at the corporate campus
  • Onsite Sally Beauty and CosmoProf Professional stores
  • Employee merchandise discount
  • Hybrid work arrangement

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