Sally Beauty
Sally Beauty
Sally Beauty ir skaistumkopšanas preču mazumtirgotājs, kas apkalpo gan skaistumkopšanas nozares profesionāļus, gan individuālos patērētājus. Tās produktu klāstā ietilpst matu kopšanas līdzekļi, kosmētika un nagu kopšanas produkti, kas pieejami ērtā tiešsaistes veikalā un veikalu tīklā. Uzņēmuma darbības centrā ir profesionālas kvalitātes un ikdienas skaistumkopšanai paredzētu produktu pieejamības nodrošināšana, kā arī klientu atbalstīšana produktu izvēlē un apkalpošanā.

eCommerce Promotion Specialist

Run and optimize promotional campaigns across Sally Beauty’s web, mobile, and app channels. Work with cross-functional teams to strengthen conversion, customer experience, and sales.

Apraksts

  • Manage ecommerce promotions from initial intake through launch checks and post-campaign review.
  • Assess promotion requirements and define setup approaches, business rules, timing, eligibility, and customer experience standards.
  • Set up, maintain, and improve promotions in Salesforce Commerce Cloud and related ecommerce platforms.
  • Prioritize execution according to business impact, deadlines, dependencies, customer needs, and operational risk.
  • Update stakeholders on launch readiness, risks, fixes, and key decisions.
  • Lead quality testing and launch checks across web, mobile, and app channels.
  • Confirm promotions meet launch standards and postpone release when requirements or quality criteria are unmet.
  • Own day-to-day resolution of promotion issues, including customer experience, product eligibility, and configuration problems.
  • Escalate financial, policy, system defect, and governance risks as needed.
  • Review campaign results, customer engagement, operational defects, and feedback to find opportunities for improvement.
  • Review completed promotions and recommend improvements to promotional strategy, workflows, controls, and customer experience.
  • Create and maintain operating documentation, best practices, checklists, and process standards.
  • Coordinate with Merchandising, Marketing, Creative, Ecommerce, Customer Service, Site Operations, and Technology teams.
  • Contribute to special projects and other assigned work.

Prasības

  • Bachelor’s degree in Business, Marketing, Ecommerce, Merchandising, or a related field, or an equivalent combination of education and experience.
  • One to three years of experience in ecommerce operations, digital merchandising, pricing, promotions, or related ecommerce work.
  • Experience using Salesforce Commerce Cloud (SFCC) and other ecommerce platforms.
  • Advanced Microsoft Excel skills, including VLOOKUPs, formulas, and data analysis.
  • Careful attention to detail, with strong ownership and accountability.
  • Ability to handle multiple priorities and deadlines in a fast-paced setting.
  • Strong written and verbal communication skills, including the ability to influence partners across the organization.
  • Ability to assess risk, solve problems, and make sound business decisions within established guidelines.
  • Experience collaborating with Merchandising, Marketing, Creative, Technology, and Customer Service teams.
  • Analytical ability to translate business requirements into effective operational solutions.
  • Must work onsite at the corporate office on specified days.

Priekšrocības

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid vacation
  • Paid sick leave
  • Paid holidays
  • Tuition reimbursement
  • 401(k) with company match
  • Complimentary services at the in-house salon
  • A range of food options at the corporate campus
  • Onsite Sally Beauty and CosmoProf Professional stores
  • Employee merchandise discount
  • Hybrid work arrangement

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