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The Baldwin Group
The Baldwin Group
1.001 – 5.000 Angajați
Asistență medicalăConsultanțăJuridic
The Baldwin Group este o firmă națională de consultanță axată pe gestionarea riscurilor și brokerajul de asigurări. Serviciile sale includ asigurări comerciale, beneficii pentru angajați, consultanță pentru pensii, gestionarea riscurilor private și a averii, reasigurări și soluții pentru agenți generali administratori. Firma colaborează cu companii din diverse industrii și cu persoane cu averi mari, combinând cunoștințele despre piață cu strategii personalizate menite să protejeze activele și să susțină creșterea pe termen lung.
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Locurile de muncă ale companiei

Client Relationship Manager, Commercial Risk – Life Science

Manage commercial insurance programs, renewals, compliance, and coverage strategy for life science clients. Build trusted relationships and coordinate advisory services in a hybrid role serving Boston and Philadelphia.

USStatele Unite ale AmericiiMAMassachusettsPAPennsylvania
75.000 $ / an
HibridNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăManager de conturiVânzări

Descriere

  • Serve as the primary contact for client relationships and ongoing account needs
  • Evaluate client requirements and design tailored commercial insurance coverage solutions
  • Direct renewals through coverage reviews, benchmarking, loss and exposure analysis, and alternative program design
  • Manage onboarding, renewals, policy issuance, compliance updates, and policy records
  • Maintain compliance with applicable federal and state insurance regulations
  • Coordinate with carriers and vendors on contracts, proposals, issue resolution, and policy administration
  • Lead new-client onboarding and support engagement with C-suite stakeholders
  • Partner with Client Success Specialists, advisors, carriers, and internal teams
  • Prepare client-ready coverage summaries and risk reports
  • Plan and facilitate renewal meetings
  • Refine processes, tools, and workflows while escalating issues to leadership
  • Support renewal planning, service coordination, milestone tracking, client inquiries, submission materials, document reviews, exposure validation, workflow planning, billing questions, endorsement requests, and audit discrepancies under general supervision

Cerințe

  • Demonstrated knowledge of commercial insurance programs, ideally within a brokerage environment
  • Strong analytical ability and practical problem-solving skills
  • Ability to manage competing projects and priorities effectively
  • Consistent focus on delivering high-quality client service
  • Working proficiency with agency management systems such as Applied Epic, Microsoft Office, Excel, AI-enabled tools, and digital workflow platforms
  • Bachelor’s degree in business, insurance, finance, or a related discipline
  • Active state Property & Casualty license
  • At least 2–4 years of experience in commercial insurance and account management
  • Clear and effective verbal and written communication
  • Working knowledge of commercial insurance processes, coverage structures, exposure analysis, and renewal workflows
  • Experience working with offshore teams or third-party partners is preferred

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