Kimoby - Dealer Engagement System

51 – 200 Angajați

Kimoby oferă o platformă de interacțiune între companii și dealeri pentru industria auto. Software-ul său se integrează cu sistemele de gestionare ale reprezentanțelor și le ajută să comunice cu clienții prin mesaje personalizate, videoclipuri și plăți mobile, susținând în același timp operațiuni de service mai fluide. Platforma este concepută pentru a crește numărul comenzilor de reparații, a accelera aprobările, a reduce volumul de muncă al personalului și a îmbunătăți profitabilitatea vehiculelor de înlocuire, ajutând reprezentanțele să consolideze satisfacția și loialitatea clienților, precum și performanța operațională.

Locurile de muncă ale companiei

Client Onboarding Specialist (Remote, Canada)

Lead SaaS onboarding for automotive dealerships at Kimoby, turning signed agreements into successful implementations. Guide customers through training, operational problem-solving, stakeholder communication, and structured follow-up in a remote contract role.

acum 7 zile

Canada Remote Contract Nivel mediu Senior Limbă Obligatorie: engleză Specialist onboarding Succesul clienților

Descriere

Lead new-customer onboarding once the Sales team has completed the deal
Convert signed contracts into functioning dealerships that are confident using the platform and realizing value quickly
Address customers’ most urgent operational issues
Establish trusted relationships with key stakeholders
Coordinate several onboarding engagements at the same time
Run video meetings and maintain structured follow-up
Keep informed about developments across the industry
Explain technical and operational updates in clear, accessible language
Apply the onboarding process and assist the wider Customer Success team as required

Cerințe

Demonstrated experience in customer onboarding or another customer-facing position
Fluent written and spoken English
French language skills are an advantage
Excellent listening and investigative questioning abilities
Confidence teaching customers and explaining products
Quick, practical problem-solving suited to real-world dealership operations
Strong, clear, and persuasive presentation abilities
Highly organized, persistent approach to follow-up
Availability for a 14-month maternity-leave replacement contract
Target start date: mid-November

Beneficii

Group insurance begins on the first day and includes telemedicine and private-clinic access in Quebec, with employer contributions
Remote work with flexible scheduling
Three weeks of vacation
Paid time off from Christmas through New Year’s
Four sick and mental-health days annually
RRSP plan with employer contributions of 2% after six months
Learning-focused workplace that encourages curiosity, initiative, and collaboration

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Client Onboarding Specialist (Remote, Canada)

Lead SaaS onboarding for automotive dealerships at Kimoby, turning signed agreements into successful implementations. Guide customers through training, operational problem-solving, stakeholder communication, and structured follow-up in a remote contract role.

Descriere

Cerințe

Beneficii

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