Kimoby ऑटोमोटिव उद्योग के लिए डीलर सहभागिता का B2B प्लेटफ़ॉर्म उपलब्ध कराता है। डीलरशिप प्रबंधन प्रणालियों के साथ एकीकृत इसका सॉफ़्टवेयर डीलरशिप को व्यक्तिगत संदेशों, वीडियो और मोबाइल भुगतान के माध्यम से ग्राहकों से संवाद करने में मदद करता है और सेवा संचालन को अधिक सुचारु बनाता है। यह प्लेटफ़ॉर्म रिपेयर ऑर्डर बढ़ाने, अनुमोदनों में तेज़ी लाने, कर्मचारियों के कार्यभार को कम करने और लोनर वाहनों की लाभप्रदता सुधारने के लिए तैयार किया गया है, जिससे डीलरशिप ग्राहक संतुष्टि, निष्ठा और परिचालन प्रदर्शन को मजबूत कर सकें।
Client Onboarding Specialist (Remote, Canada)
Lead SaaS onboarding for automotive dealerships at Kimoby, turning signed agreements into successful implementations. Guide customers through training, operational problem-solving, stakeholder communication, and structured follow-up in a remote contract role.
विवरण
- Lead new-customer onboarding once the Sales team has completed the deal
- Convert signed contracts into functioning dealerships that are confident using the platform and realizing value quickly
- Address customers’ most urgent operational issues
- Establish trusted relationships with key stakeholders
- Coordinate several onboarding engagements at the same time
- Run video meetings and maintain structured follow-up
- Keep informed about developments across the industry
- Explain technical and operational updates in clear, accessible language
- Apply the onboarding process and assist the wider Customer Success team as required
आवश्यकताएँ
- Demonstrated experience in customer onboarding or another customer-facing position
- Fluent written and spoken English
- French language skills are an advantage
- Excellent listening and investigative questioning abilities
- Confidence teaching customers and explaining products
- Quick, practical problem-solving suited to real-world dealership operations
- Strong, clear, and persuasive presentation abilities
- Highly organized, persistent approach to follow-up
- Availability for a 14-month maternity-leave replacement contract
- Target start date: mid-November
लाभ
- Group insurance begins on the first day and includes telemedicine and private-clinic access in Quebec, with employer contributions
- Remote work with flexible scheduling
- Three weeks of vacation
- Paid time off from Christmas through New Year’s
- Four sick and mental-health days annually
- RRSP plan with employer contributions of 2% after six months
- Learning-focused workplace that encourages curiosity, initiative, and collaboration