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Digital Science
Digital Science
501 – 1.000 Angajați
Sponsor pentru viza H1BEducațieÎntreprindereȘtiință
Digital Science dezvoltă tehnologii pentru întregul ciclu de viață al cercetării, ajutând echipele academice, guvernamentale și din industrie să gestioneze date, să colaboreze și să își publice lucrările. Portofoliul său include Altmetric, Dimensions, Figshare și Overleaf, acoperind descoperirea cercetărilor, monitorizarea impactului, partajarea datelor și redactarea academică. Compania susține, de asemenea, practici de cercetare deschise și responsabile, inclusiv inițiative privind accesul deschis și integritatea cercetării. Pentru cei care își caută un loc de muncă, Digital Science este o companie de tehnologie pentru știință și educație, care creează instrumente folosite în cercetare și în mediul enterprise.
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Locurile de muncă ale companiei

B2C Marketing CRM Coordinator at Digital Science (Remote, UK)

Run Customer.io campaigns for Overleaf, Digital Science’s research technology product. Improve B2C email and in-product communications through testing, audience segmentation, and performance analysis.

GBRegatul UnitRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Set up, schedule, test, deploy, and troubleshoot day-to-day Customer.io campaigns.
  • Support A/B tests and other experiments to improve engagement and conversion.
  • Build and launch automated email and in-product journeys, alongside one-off campaigns.
  • Keep communications on brand, timely, and relevant to each audience.
  • Work with stakeholders to deliver campaigns from planning through completion.
  • Create and refine customer segments with data and marketing colleagues.
  • Monitor and report CRM metrics, including opens, clicks, conversions, and product or commercial impact.
  • Turn campaign findings into recommendations that improve performance and customer experience.
  • Help prepare reports and review campaign results.
  • Keep CRM data accurate, consistent, and high quality.
  • Identify data quality problems and help improve processes.
  • Help deliver webinars, user days, product launches, and other initiatives.
  • Help maintain a positive, collaborative team culture.

Cerințe

  • Bring proven experience in email marketing, CRM, or marketing operations, ideally in a B2C role.
  • Have practical experience creating and deploying campaigns in Customer.io.
  • Write strong copy, especially email content and subject lines.
  • Analyze campaign results and draw useful, actionable conclusions.
  • Stay organized and detail focused while managing multiple campaigns or projects.
  • Work collaboratively across teams and functions.
  • Show initiative, curiosity, and ownership.
  • Learn quickly and approach problems with resourcefulness.
  • Be open to experimenting with AI and adapting to new tools.

Beneficii

  • Commitment to equal opportunity employment.
  • An inclusive workplace that values belonging.
  • A collaborative and supportive team environment.
  • The chance to contribute to innovative research technology and open, collaborative research.
  • Professional development through learning new tools and experimenting with AI.

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