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Digital Science
Digital Science
501 – 1000 Zaposleni
Sponzor vizuma H1BIzobraževanjePodjetjeZnanost
Digital Science develops technology for the research lifecycle, helping academic, government, and industry teams manage data, collaborate, and publish their work. Its portfolio includes Altmetric, Dimensions, Figshare, and Overleaf, spanning research discovery, impact tracking, data sharing, and scholarly writing. The company also supports open and responsible research practices, including work on open access and research integrity. For job seekers, Digital Science is a science and education technology company building tools used across research and enterprise settings.
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Delovna mesta v podjetju

B2C Marketing CRM Coordinator at Digital Science (Remote, UK)

Run Customer.io campaigns for Overleaf, Digital Science’s research technology product. Improve B2C email and in-product communications through testing, audience segmentation, and performance analysis.

GBZdruženo kraljestvoNa daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank

Opis

  • Set up, schedule, test, deploy, and troubleshoot day-to-day Customer.io campaigns.
  • Support A/B tests and other experiments to improve engagement and conversion.
  • Build and launch automated email and in-product journeys, alongside one-off campaigns.
  • Keep communications on brand, timely, and relevant to each audience.
  • Work with stakeholders to deliver campaigns from planning through completion.
  • Create and refine customer segments with data and marketing colleagues.
  • Monitor and report CRM metrics, including opens, clicks, conversions, and product or commercial impact.
  • Turn campaign findings into recommendations that improve performance and customer experience.
  • Help prepare reports and review campaign results.
  • Keep CRM data accurate, consistent, and high quality.
  • Identify data quality problems and help improve processes.
  • Help deliver webinars, user days, product launches, and other initiatives.
  • Help maintain a positive, collaborative team culture.

Zahteve

  • Bring proven experience in email marketing, CRM, or marketing operations, ideally in a B2C role.
  • Have practical experience creating and deploying campaigns in Customer.io.
  • Write strong copy, especially email content and subject lines.
  • Analyze campaign results and draw useful, actionable conclusions.
  • Stay organized and detail focused while managing multiple campaigns or projects.
  • Work collaboratively across teams and functions.
  • Show initiative, curiosity, and ownership.
  • Learn quickly and approach problems with resourcefulness.
  • Be open to experimenting with AI and adapting to new tools.

Ugodnosti

  • Commitment to equal opportunity employment.
  • An inclusive workplace that values belonging.
  • A collaborative and supportive team environment.
  • The chance to contribute to innovative research technology and open, collaborative research.
  • Professional development through learning new tools and experimenting with AI.

Sorodna delovna mesta

Omnissa

Remote Customer Success Manager, United Kingdom — Omnissa

Omnissa
1001 – 5000 Zaposleni
PodjetjeUmetna inteligencaZdravstveno varstvo
GBZdruženo kraljestvoIEIrskaNa daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank
Oblak

Guide Omnissa customers in adopting digital workplace solutions, achieving measurable outcomes, and identifying opportunities to grow their use. Build executive relationships and support retention through strategic customer success planning.

Odpri