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Jumio Corporation
Jumio Corporation
201 – 500 Zaposleni
Sponzor vizuma H1BLogistikaSvetovanjeZdravstveno varstvo
Jumio Corporation razvija tehnologijo za preverjanje identitete, ki temelji na umetni inteligenci, za podjetja, ki morajo učinkovito vključevati stranke, hkrati pa zmanjševati goljufije, povezane z identiteto. Njena platforma podpira več kot 5.000 vrst osebnih dokumentov v 200 državah in na ozemljih, obdeluje več kot 1 milijardo transakcij ter uporablja strojno učenje za zagotavljanje vpogledov v goljufije in podporo skladnosti s predpisi proti pranju denarja. Jumio služi organizacijam, ki iščejo varno in učinkovito preverjanje strank ter zaupanja vredne digitalne izkušnje.
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Delovna mesta v podjetju

Customer Success Manager, Fraud & Identity – Jumio (Austria, Remote)

Help Jumio customers reduce online identity fraud by shaping risk strategies and identity workflows. Guide enterprise implementations from planning through launch.

ATAvstrijaGBZdruženo kraljestvo
80.000 € / leto
Na daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank

Opis

  • Assess customer risk profiles and develop tailored fraud strategies with new and existing Jumio customers.
  • Recommend ways to reduce risk and user friction while improving verification workflows.
  • Design standardized identity workflows in Jumio products for varied industries and use cases.
  • Prepare launches by identifying and resolving technical, regulatory, and policy barriers.
  • Advise customer risk and fraud teams on emerging fraud patterns and industry practices.
  • Check implementation milestones and success measures, and ensure integrations follow Jumio best practices.
  • Coordinate go-live plans, readiness reviews, and launch-day execution.

Zahteve

  • Relevant professional experience in fraud, identity, AML/KYC, digital risk, or a related area, including substantial customer-facing work in consulting, technical account management, solutions, professional services, product, or implementation.
  • Strong consultative, analytical, and strategic skills focused on risk strategy and workflow design.
  • Project management skills and the ability to coordinate Product, Engineering, Legal/Compliance, and other cross-functional teams to deliver customer outcomes.
  • Ability to explain complex technical fraud topics clearly and connect them to value for executive stakeholders.
  • Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions is preferred.
  • Technical understanding of APIs, integrations, SaaS platforms, or implementation methods is preferred.
  • A project management certification or equivalent experience is preferred.
  • Experience serving global enterprise customers is preferred.

Sorodna delovna mesta

Omnissa

Remote Customer Success Manager, United Kingdom — Omnissa

Omnissa
1001 – 5000 Zaposleni
PodjetjeUmetna inteligencaZdravstveno varstvo
GBZdruženo kraljestvoIEIrskaNa daljavoPolni delovni časSrednja ravenSeniorZahtevani Jezik: angleščinaUspeh strankVodja uspeha strank
Oblak

Guide Omnissa customers in adopting digital workplace solutions, achieving measurable outcomes, and identifying opportunities to grow their use. Build executive relationships and support retention through strategic customer success planning.

Odpri