Jumio Corporation
Jumio Corporation
„Jumio Corporation“ kuria dirbtiniu intelektu grindžiamą tapatybės tikrinimo technologiją įmonėms, kurios siekia efektyviai įtraukti klientus ir kartu mažinti tapatybės klastojimo atvejų skaičių. Jos platforma palaiko daugiau kaip 5 000 rūšių tapatybės dokumentų 200 šalių ir teritorijų, apdoroja daugiau kaip 1 mlrd. operacijų ir pasitelkia mašininį mokymąsi, kad pateiktų įžvalgų apie sukčiavimą bei padėtų laikytis kovos su pinigų plovimu reikalavimų. „Jumio“ teikia paslaugas organizacijoms, ieškančioms saugaus, sklandaus klientų tapatybės tikrinimo ir patikimos skaitmeninės patirties.

Customer Success Manager, Fraud & Identity – Jumio (Austria, Remote)

Help Jumio customers reduce online identity fraud by shaping risk strategies and identity workflows. Guide enterprise implementations from planning through launch.

Aprašymas

  • Assess customer risk profiles and develop tailored fraud strategies with new and existing Jumio customers.
  • Recommend ways to reduce risk and user friction while improving verification workflows.
  • Design standardized identity workflows in Jumio products for varied industries and use cases.
  • Prepare launches by identifying and resolving technical, regulatory, and policy barriers.
  • Advise customer risk and fraud teams on emerging fraud patterns and industry practices.
  • Check implementation milestones and success measures, and ensure integrations follow Jumio best practices.
  • Coordinate go-live plans, readiness reviews, and launch-day execution.

Reikalavimai

  • Relevant professional experience in fraud, identity, AML/KYC, digital risk, or a related area, including substantial customer-facing work in consulting, technical account management, solutions, professional services, product, or implementation.
  • Strong consultative, analytical, and strategic skills focused on risk strategy and workflow design.
  • Project management skills and the ability to coordinate Product, Engineering, Legal/Compliance, and other cross-functional teams to deliver customer outcomes.
  • Ability to explain complex technical fraud topics clearly and connect them to value for executive stakeholders.
  • Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions is preferred.
  • Technical understanding of APIs, integrations, SaaS platforms, or implementation methods is preferred.
  • A project management certification or equivalent experience is preferred.
  • Experience serving global enterprise customers is preferred.

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