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Jumio Corporation
Jumio Corporation
201 – 500 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăLogistică
Jumio Corporation dezvoltă tehnologii de verificare a identității bazate pe inteligență artificială pentru companii care au nevoie să integreze clienții eficient, reducând în același timp frauda de identitate. Platforma sa acceptă peste 5.000 de tipuri de documente de identitate în 200 de țări și teritorii, procesează peste 1 miliard de tranzacții și utilizează învățarea automată pentru a oferi informații despre fraude și a sprijini conformitatea cu cerințele privind prevenirea spălării banilor. Jumio deservește organizații care caută verificarea sigură și simplificată a clienților și experiențe digitale de încredere.
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Locurile de muncă ale companiei

Customer Success Manager, Fraud & Identity – Jumio (Austria, Remote)

Help Jumio customers reduce online identity fraud by shaping risk strategies and identity workflows. Guide enterprise implementations from planning through launch.

ATAustriaGBRegatul Unit
80.000 € / an
RemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager de succes al cliențilorSuccesul clienților

Descriere

  • Assess customer risk profiles and develop tailored fraud strategies with new and existing Jumio customers.
  • Recommend ways to reduce risk and user friction while improving verification workflows.
  • Design standardized identity workflows in Jumio products for varied industries and use cases.
  • Prepare launches by identifying and resolving technical, regulatory, and policy barriers.
  • Advise customer risk and fraud teams on emerging fraud patterns and industry practices.
  • Check implementation milestones and success measures, and ensure integrations follow Jumio best practices.
  • Coordinate go-live plans, readiness reviews, and launch-day execution.

Cerințe

  • Relevant professional experience in fraud, identity, AML/KYC, digital risk, or a related area, including substantial customer-facing work in consulting, technical account management, solutions, professional services, product, or implementation.
  • Strong consultative, analytical, and strategic skills focused on risk strategy and workflow design.
  • Project management skills and the ability to coordinate Product, Engineering, Legal/Compliance, and other cross-functional teams to deliver customer outcomes.
  • Ability to explain complex technical fraud topics clearly and connect them to value for executive stakeholders.
  • Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions is preferred.
  • Technical understanding of APIs, integrations, SaaS platforms, or implementation methods is preferred.
  • A project management certification or equivalent experience is preferred.
  • Experience serving global enterprise customers is preferred.

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