Jumio Corporation
Jumio Corporation
Jumio Corporation izstrādā mākslīgajā intelektā balstītu identitātes pārbaudes tehnoloģiju uzņēmumiem, kas vēlas efektīvi reģistrēt klientus un vienlaikus mazināt identitātes krāpšanas risku. Tās platforma atbalsta vairāk nekā 5 000 identitāti apliecinošu dokumentu veidu 200 valstīs un teritorijās, apstrādā vairāk nekā 1 miljardu darījumu un izmanto mašīnmācīšanos, lai sniegtu ieskatus par krāpšanu un atbalstītu nelikumīgi iegūtu līdzekļu legalizācijas novēršanas prasību ievērošanu. Jumio apkalpo organizācijas, kas meklē drošu, raitu klientu identitātes pārbaudi un uzticamu digitālo pieredzi.

Customer Success Manager, Fraud & Identity – Jumio (Austria, Remote)

Help Jumio customers reduce online identity fraud by shaping risk strategies and identity workflows. Guide enterprise implementations from planning through launch.

Apraksts

  • Assess customer risk profiles and develop tailored fraud strategies with new and existing Jumio customers.
  • Recommend ways to reduce risk and user friction while improving verification workflows.
  • Design standardized identity workflows in Jumio products for varied industries and use cases.
  • Prepare launches by identifying and resolving technical, regulatory, and policy barriers.
  • Advise customer risk and fraud teams on emerging fraud patterns and industry practices.
  • Check implementation milestones and success measures, and ensure integrations follow Jumio best practices.
  • Coordinate go-live plans, readiness reviews, and launch-day execution.

Prasības

  • Relevant professional experience in fraud, identity, AML/KYC, digital risk, or a related area, including substantial customer-facing work in consulting, technical account management, solutions, professional services, product, or implementation.
  • Strong consultative, analytical, and strategic skills focused on risk strategy and workflow design.
  • Project management skills and the ability to coordinate Product, Engineering, Legal/Compliance, and other cross-functional teams to deliver customer outcomes.
  • Ability to explain complex technical fraud topics clearly and connect them to value for executive stakeholders.
  • Experience with identity verification, fraud, compliance, fintech, or enterprise software solutions is preferred.
  • Technical understanding of APIs, integrations, SaaS platforms, or implementation methods is preferred.
  • A project management certification or equivalent experience is preferred.
  • Experience serving global enterprise customers is preferred.

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