Diebold Nixdorf

Sponsor pentru viza H1B Consultanță Logistică Marketing

Diebold Nixdorf dezvoltă tehnologie pentru bănci, comercianți cu amănuntul și magazine alimentare, ajutându-i să modernizeze experiența clienților și operațiunile de zi cu zi. Portofoliul său include soluții scalabile, bazate pe inteligență artificială, platforme de asistență și servicii concepute pentru a răspunde cerințelor în schimbare din domeniul serviciilor financiare și al comerțului cu amănuntul. Compania pune, de asemenea, accent pe sustenabilitate și pe extinderea accesului la servicii financiare prin tehnologii mai eficiente și mai responsabile față de mediu.

Locurile de muncă ale companiei

Associate Field Service Technician - Ecuador (Remote)

Install, repair, and maintain Diebold Nixdorf hardware and software while supporting customers in the field. Provide customer training and technical assistance for banking and retail solutions.

acum 5 zile

Ecuador Remote Normă întreagă Junior Nivel mediu Nu este necesară o diplomă Limbă Obligatorie: spaniolă Inginer de teren

Descriere

Install, troubleshoot, and maintain product hardware, software, and components, primarily at customer sites
Perform scheduled inspections, cleaning, and other service activities
Complete minor product repairs within the assigned territory
Inspect products to confirm proper operation, resolving issues or escalating them according to established procedures
Schedule service appointments and complete all required documentation
Work with customers to ensure service satisfaction and understanding of product functionality
Learn and follow field service technician practices and procedures
Use diagnostic tools to troubleshoot issues through detailed analysis of hardware and software failures
Perform component-level hardware repairs
Clean and adjust mechanical components
Configure and install applicable software
Complete routine preventive maintenance checks according to documented procedures
Replenish consumables as instructed
Install, relocate, add, change, and remove hardware and software products
Instruct and train customers on the use and operation of installed hardware and software
Support implementation of measures to achieve agreed KPIs
Assist with special projects as assigned

Cerințe

Education or equivalent work experience is required
At least 1–2 years of relevant experience, or an equivalent combination of education and field service experience
Strong written and verbal communication skills
A valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements

Beneficii

Diebold Nixdorf is an equal opportunity employer that values diversity
Regular hardware and software training is provided through on-the-job, classroom, and web-based programs

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