Diebold Nixdorf
Diebold Nixdorf
Diebold Nixdorf банктерге, бөлшек сауда компанияларына және азық-түлік дүкендеріне арналған технологиялар әзірлеп, оларға клиенттер тәжірибесі мен күнделікті операцияларын жаңғыртуға көмектеседі. Компанияның портфеліне қаржылық қызметтер мен бөлшек сауда салаларындағы өзгермелі талаптарға жауап беруге арналған ауқымдалатын, жасанды интеллектпен жабдықталған шешімдер, қолдау платформалары және қызметтер кіреді. Сондай-ақ компания тиімділігі жоғары әрі қоршаған ортаға жауапты технологиялар арқылы тұрақты дамуға және қаржылық қызметтерге кеңірек қолжетімділікке басымдық береді.

Associate Field Service Technician - Ecuador (Remote)

Install, repair, and maintain Diebold Nixdorf hardware and software while supporting customers in the field. Provide customer training and technical assistance for banking and retail solutions.

Сипаттама

  • Install, troubleshoot, and maintain product hardware, software, and components, primarily at customer sites
  • Perform scheduled inspections, cleaning, and other service activities
  • Complete minor product repairs within the assigned territory
  • Inspect products to confirm proper operation, resolving issues or escalating them according to established procedures
  • Schedule service appointments and complete all required documentation
  • Work with customers to ensure service satisfaction and understanding of product functionality
  • Learn and follow field service technician practices and procedures
  • Use diagnostic tools to troubleshoot issues through detailed analysis of hardware and software failures
  • Perform component-level hardware repairs
  • Clean and adjust mechanical components
  • Configure and install applicable software
  • Complete routine preventive maintenance checks according to documented procedures
  • Replenish consumables as instructed
  • Install, relocate, add, change, and remove hardware and software products
  • Instruct and train customers on the use and operation of installed hardware and software
  • Support implementation of measures to achieve agreed KPIs
  • Assist with special projects as assigned

Талаптар

  • Education or equivalent work experience is required
  • At least 1–2 years of relevant experience, or an equivalent combination of education and field service experience
  • Strong written and verbal communication skills
  • A valid driver’s license and driving record that meet Diebold Nixdorf fleet requirements

Артықшылықтар

  • Diebold Nixdorf is an equal opportunity employer that values diversity
  • Regular hardware and software training is provided through on-the-job, classroom, and web-based programs

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