Luminare Health
Luminare Health
Luminare Health oferă servicii de administrare a planurilor de sănătate finanțate de angajator și de gestionare a costurilor asistenței medicale. Cu peste 50 de ani de experiență în domeniu, compania colaborează cu spitale, sisteme de sănătate și programe oferite direct angajatorilor în ceea ce privește administrarea cererilor de despăgubire, analiza cererilor cu costuri ridicate, controlul costurilor și raportarea digitală. Abordarea sa combină sprijinul medical centrat pe membri cu administrarea bazată pe date, concepută pentru a ajuta clienții să își gestioneze cheltuielile și să urmărească o creștere strategică.

Associate Client Manager — Luminare Health (Remote)

Luminare Health is hiring a remote Associate Client Manager to oversee client relationships, renewals, and healthcare benefits accounts. The role focuses on retaining and expanding a book of business while supporting employer and broker partners.

Descriere

  • Oversee client relationships from implementation through issue resolution and renewal activities
  • Partner with sales executives on newly sold groups
  • Manage a book of business, generally serving groups with fewer than 300 employees
  • Build senior-level relationships with client benefits, human resources, and finance contacts, as well as assigned brokers
  • Contribute to internal projects that support clients and the client management organization
  • Retain and expand the assigned book of business
  • Sustain strong levels of client satisfaction
  • Collaborate with Client Coordinators, Sales, Account Management partners, and brokers

Cerințe

  • Bachelor’s degree plus two years of client management experience, or comparable experience in a third-party administrator or insurance setting involving client-facing or client-support work
  • High school diploma or GED equivalent plus six years of industry experience
  • Willingness to travel up to 10%
  • Results-driven and self-motivated approach
  • Strong interpersonal and communication abilities
  • Strong presentation capabilities
  • Organizational, analytical, problem-solving, and time-management skills
  • Insurance license preferred
  • Understanding of self-funded plans and employee benefits preferred
  • Knowledge of benefit-related federal laws, including ERISA, COBRA, HIPAA, and ACA, preferred
  • Familiarity with stop-loss coverage is a plus
  • Remote employees must reside in the continental United States, excluding Alaska, California, Hawaii, and New York

Beneficii

  • Health and wellness coverage
  • 401(k) savings plan
  • Pension plan
  • Paid time off
  • Paid parental leave
  • Disability insurance
  • Supplemental life insurance
  • Employee assistance program
  • Paid holidays
  • Tuition reimbursement
  • Additional incentives
  • Annual incentive bonus plan

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