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Lead general accounting, tax compliance, audits, and internal controls at Dsquares. Help deliver end-to-end loyalty solutions for leading regional brands.
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Services Architect, Asset Solutions — Remote, United States
Design Accruent asset-management software implementations as a Services Architect. Translate customer needs into proposals, Statements of Work, and delivery strategies.
Apraksts
- Act as the primary Professional Services representative for recommendations and implementation proposals for Accruent Asset Solutions software
- Translate customer business challenges into solutions on the Accruent platform
- Use advanced functional and technical expertise in at least one Asset Solutions product, including Maintenance Connection, TMS, Meridian, RedEye, or VxField
- Work with prospects, customers, Commercial Sales, Value Realization, Legal, Operations, Business Systems, and Professional Services Delivery
- Prepare proposals and contract documents that define objectives, deliverables, and required effort
- Work with Commercial Sales to accelerate solution sales while protecting delivery quality
- Create and improve implementation and expansion offerings with Professional Services Delivery leadership
- Capture, interpret, and document customer requirements in proposals and Statements of Work
- Take part in discovery reviews, RFPs, and Implementation Planning Meetings
- Explain Services philosophy, methodology, and best practices during pre-sales engagements
- Develop trusted-advisor relationships with prospects and customers
- Improve processes to strengthen internal and external stakeholder experiences
- Travel to customers and partners and attend tradeshows or conferences up to 25% of the time
- Recommend Professional Services and software product enhancements based on customer feedback and competitive analysis
- Report to the Director, Services Sales
- Handle additional responsibilities as required
Prasības
- Bachelor’s degree in a related discipline, such as Information Systems, Computer Science, or Business Administration, or equivalent experience implementing software technology
- At least 4 years of customer-facing experience in project management, program management, or professional services
- Strong operational management, project management, communication, and presentation skills
- Experience delivering large-scale software implementations through every phase of the client lifecycle
- Ability to convert customer business requirements into practical business solutions
- Proven ability to prioritize work and manage workflows against deadlines
- Strong teamwork and leadership capabilities for cross-functional collaboration
- Motivation to win deals and accelerate the sales cycle
- Advanced expertise in one Asset Solutions product line, with the ability to learn another
- Advanced understanding of Professional Services offerings, including Implementation, Managed Services, and expansions
- Advanced proficiency with Microsoft Office Suite
- Working knowledge of Salesforce
- Working knowledge of Certinia, formerly FinancialForce
- Flexibility to adjust working hours for the time zones of prospects, customers, and colleagues
- Willingness to travel up to 25%
Priekšrocības
- Access personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program
- Full-time, exempt employment status
- Equal opportunity employment
- Reasonable accommodations available for applicants with disabilities
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