Fortive
Fortive
Fortive is a global industrial technology company developing solutions for healthcare, industrial operations, logistics, and precision applications. Its portfolio is designed to help organizations address complex technical challenges, improve operational intelligence, and work more safely and efficiently. With approximately 18,000 employees, Fortive brings together specialized businesses focused on practical innovation, continuous improvement, and responsible long-term impact.

Services Architect, Asset Solutions — Remote, United States

Design Accruent asset-management software implementations as a Services Architect. Translate customer needs into proposals, Statements of Work, and delivery strategies.

Description

  • Act as the primary Professional Services representative for recommendations and implementation proposals for Accruent Asset Solutions software
  • Translate customer business challenges into solutions on the Accruent platform
  • Use advanced functional and technical expertise in at least one Asset Solutions product, including Maintenance Connection, TMS, Meridian, RedEye, or VxField
  • Work with prospects, customers, Commercial Sales, Value Realization, Legal, Operations, Business Systems, and Professional Services Delivery
  • Prepare proposals and contract documents that define objectives, deliverables, and required effort
  • Work with Commercial Sales to accelerate solution sales while protecting delivery quality
  • Create and improve implementation and expansion offerings with Professional Services Delivery leadership
  • Capture, interpret, and document customer requirements in proposals and Statements of Work
  • Take part in discovery reviews, RFPs, and Implementation Planning Meetings
  • Explain Services philosophy, methodology, and best practices during pre-sales engagements
  • Develop trusted-advisor relationships with prospects and customers
  • Improve processes to strengthen internal and external stakeholder experiences
  • Travel to customers and partners and attend tradeshows or conferences up to 25% of the time
  • Recommend Professional Services and software product enhancements based on customer feedback and competitive analysis
  • Report to the Director, Services Sales
  • Handle additional responsibilities as required

Requirements

  • Bachelor’s degree in a related discipline, such as Information Systems, Computer Science, or Business Administration, or equivalent experience implementing software technology
  • At least 4 years of customer-facing experience in project management, program management, or professional services
  • Strong operational management, project management, communication, and presentation skills
  • Experience delivering large-scale software implementations through every phase of the client lifecycle
  • Ability to convert customer business requirements into practical business solutions
  • Proven ability to prioritize work and manage workflows against deadlines
  • Strong teamwork and leadership capabilities for cross-functional collaboration
  • Motivation to win deals and accelerate the sales cycle
  • Advanced expertise in one Asset Solutions product line, with the ability to learn another
  • Advanced understanding of Professional Services offerings, including Implementation, Managed Services, and expansions
  • Advanced proficiency with Microsoft Office Suite
  • Working knowledge of Salesforce
  • Working knowledge of Certinia, formerly FinancialForce
  • Flexibility to adjust working hours for the time zones of prospects, customers, and colleagues
  • Willingness to travel up to 25%

Benefits

  • Access personal development resources, coaching, and support through Accruent’s “Grow Without Limits” program
  • Full-time, exempt employment status
  • Equal opportunity employment
  • Reasonable accommodations available for applicants with disabilities

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