Gea Internacional
Gea Internacional
1001 – 5000 Darbinieki
KonsultācijasLoģistikaSaaS
Gea Internacional ir uz tehnoloģijām balstīts pakalpojumu uzņēmums, kas koncentrējas uz daudzkanālu kontaktu centra darbību un koordinētu pakalpojumu pārvaldību. Tas atbalsta finanšu pakalpojumu, apdrošināšanas, mazumtirdzniecības un telekomunikāciju uzņēmumus, izmantojot digitālās platformas un viedas darbplūsmas, tostarp mākslīgā intelekta vadītus tērzēšanas robotus un automatizētu pakalpojumu sniedzēju koordinēšanu. Uzņēmuma komandas strādā, lai uzlabotu atbildes laiku, uzraudzītu pakalpojumu kvalitāti un izstrādātu pielāgotas programmas, kas stiprina klientu pieredzi un rada vērtību biznesa partneriem. Uzņēmuma darbība aptver konsultācijas, loģistiku un SaaS risinājumus, un tā vakances ir aktuālas speciālistiem, kurus interesē klientu apkalpošanas darbības, pakalpojumu tehnoloģijas, procesu koordinēšana un uzņēmumu risinājumi.

Part-Time Remote Customer Service Advisor – Gea Internacional, Peru

Provide remote customer support for GEA, an assistance services company. Answer questions, resolve issues, and suggest plan upgrades.

Apraksts

  • Receive customer calls and respond to inquiries.
  • Provide prompt solutions and effective alternatives to customer questions.
  • Recommend plan upgrades that benefit customers.
  • Work remotely as a customer service advisor.

Prasības

  • Secondary education.
  • No prior work experience required.
  • A positive attitude, commitment, and motivation to grow in the contact center field.
  • Availability to work Monday through Sunday, with a rotating weekly day off.
  • Availability for one of the shifts between 7:00 a.m. and 1:00 p.m.

Priekšrocības

  • Productivity bonus of up to S/ 480 (variable components: S/ 300 plus S/ 180 for offers).
  • Additional bonuses of up to S/ 550.
  • Paid training: S/ 360 (S/ 30 per day for 12 days).
  • On-time payments at the end of each month.
  • Career development and opportunities for promotion in the short term.
  • Awards, contests, and incentives for meeting targets.
  • Corporate discounts and partnerships in education, entertainment, and other areas.
  • Health campaigns and free psychological support.

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