Gea Internacional
Gea Internacional
1001 – 5000 Zaposleni
LogistikaSaaSSvetovanje
Gea Internacional je tehnološko usmerjeno podjetje za storitve, osredotočeno na večkanalno delovanje kontaktnih centrov in usklajeno upravljanje storitev. Podjetjem na področju finančnih storitev, zavarovalništva, maloprodaje in telekomunikacij pomaga z digitalnimi platformami in inteligentnimi delovnimi tokovi, vključno s klepetalnimi roboti, ki jih poganja umetna inteligenca, ter avtomatiziranim usklajevanjem ponudnikov. Njene ekipe si prizadevajo izboljšati odzivni čas, spremljati kakovost storitev in oblikovati prilagojene programe, ki krepijo uporabniško izkušnjo ter ustvarjajo vrednost za poslovne partnerje. Dejavnost podjetja obsega svetovanje, logistiko in SaaS, zaposlovanje pa je pomembno za strokovnjake, ki jih zanimajo operacije za stranke, storitvene tehnologije, usklajevanje procesov in poslovne rešitve.

Part-Time Remote Customer Service Advisor – Gea Internacional, Peru

Provide remote customer support for GEA, an assistance services company. Answer questions, resolve issues, and suggest plan upgrades.

Opis

  • Receive customer calls and respond to inquiries.
  • Provide prompt solutions and effective alternatives to customer questions.
  • Recommend plan upgrades that benefit customers.
  • Work remotely as a customer service advisor.

Zahteve

  • Secondary education.
  • No prior work experience required.
  • A positive attitude, commitment, and motivation to grow in the contact center field.
  • Availability to work Monday through Sunday, with a rotating weekly day off.
  • Availability for one of the shifts between 7:00 a.m. and 1:00 p.m.

Ugodnosti

  • Productivity bonus of up to S/ 480 (variable components: S/ 300 plus S/ 180 for offers).
  • Additional bonuses of up to S/ 550.
  • Paid training: S/ 360 (S/ 30 per day for 12 days).
  • On-time payments at the end of each month.
  • Career development and opportunities for promotion in the short term.
  • Awards, contests, and incentives for meeting targets.
  • Corporate discounts and partnerships in education, entertainment, and other areas.
  • Health campaigns and free psychological support.

Sorodna delovna mesta