Gea Internacional
Gea Internacional
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSaaS
Gea Internacional yra technologijomis grindžiama paslaugų įmonė, daugiausia dėmesio skirianti daugiakanalio kontaktų centro veiklai ir koordinuotam paslaugų valdymui. Ji padeda finansinių paslaugų, draudimo, mažmeninės prekybos ir telekomunikacijų įmonėms, naudodama skaitmenines platformas ir išmaniuosius darbo procesus, įskaitant dirbtiniu intelektu pagrįstus pokalbių robotus ir automatizuotą paslaugų teikėjų koordinavimą. Įmonės komandos siekia sutrumpinti atsako laiką, stebėti paslaugų kokybę ir kurti pritaikytas programas, kurios gerina klientų patirtį ir kuria vertę verslo partneriams. Įmonės veikla apima konsultavimą, logistiką ir SaaS sprendimus, o įdarbinimo galimybės aktualios specialistams, besidomintiems klientų aptarnavimo veikla, paslaugų technologijomis, procesų koordinavimu ir verslo sprendimais.

Part-Time Remote Customer Service Advisor – Gea Internacional, Peru

Provide remote customer support for GEA, an assistance services company. Answer questions, resolve issues, and suggest plan upgrades.

Aprašymas

  • Receive customer calls and respond to inquiries.
  • Provide prompt solutions and effective alternatives to customer questions.
  • Recommend plan upgrades that benefit customers.
  • Work remotely as a customer service advisor.

Reikalavimai

  • Secondary education.
  • No prior work experience required.
  • A positive attitude, commitment, and motivation to grow in the contact center field.
  • Availability to work Monday through Sunday, with a rotating weekly day off.
  • Availability for one of the shifts between 7:00 a.m. and 1:00 p.m.

Privalumai

  • Productivity bonus of up to S/ 480 (variable components: S/ 300 plus S/ 180 for offers).
  • Additional bonuses of up to S/ 550.
  • Paid training: S/ 360 (S/ 30 per day for 12 days).
  • On-time payments at the end of each month.
  • Career development and opportunities for promotion in the short term.
  • Awards, contests, and incentives for meeting targets.
  • Corporate discounts and partnerships in education, entertainment, and other areas.
  • Health campaigns and free psychological support.

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