Gea Internacional
Gea Internacional
1,001 – 5,000 कर्मचारी
SaaSपरामर्शलॉजिस्टिक्स
Gea Internacional एक प्रौद्योगिकी-आधारित सेवा कंपनी है, जो सर्वचैनल संपर्क केंद्र संचालन और समन्वित सेवा प्रबंधन पर केंद्रित है। यह डिजिटल प्लेटफ़ॉर्म और बुद्धिमान कार्यप्रवाहों के माध्यम से वित्तीय सेवाओं, बीमा, खुदरा और दूरसंचार क्षेत्रों के उद्यमों को सहयोग प्रदान करती है। इनमें एआई-संचालित चैटबॉट और सेवा प्रदाताओं के समन्वय का स्वचालन शामिल है। इसकी टीमें प्रतिक्रिया समय बेहतर बनाने, सेवा गुणवत्ता की निगरानी करने और ऐसे अनुकूलित कार्यक्रम तैयार करने के लिए काम करती हैं, जो ग्राहक अनुभव को मजबूत करें और व्यावसायिक साझेदारों के लिए मूल्य उत्पन्न करें। कंपनी का कार्य परामर्श, लॉजिस्टिक्स और SaaS तक फैला हुआ है, जिसमें ग्राहक संचालन, सेवा प्रौद्योगिकी, प्रक्रिया समन्वय और उद्यम समाधान में रुचि रखने वाले पेशेवरों के लिए अवसर प्रासंगिक हो सकते हैं।

Part-Time Remote Customer Service Advisor – Gea Internacional, Peru

Provide remote customer support for GEA, an assistance services company. Answer questions, resolve issues, and suggest plan upgrades.

विवरण

  • Receive customer calls and respond to inquiries.
  • Provide prompt solutions and effective alternatives to customer questions.
  • Recommend plan upgrades that benefit customers.
  • Work remotely as a customer service advisor.

आवश्यकताएँ

  • Secondary education.
  • No prior work experience required.
  • A positive attitude, commitment, and motivation to grow in the contact center field.
  • Availability to work Monday through Sunday, with a rotating weekly day off.
  • Availability for one of the shifts between 7:00 a.m. and 1:00 p.m.

लाभ

  • Productivity bonus of up to S/ 480 (variable components: S/ 300 plus S/ 180 for offers).
  • Additional bonuses of up to S/ 550.
  • Paid training: S/ 360 (S/ 30 per day for 12 days).
  • On-time payments at the end of each month.
  • Career development and opportunities for promotion in the short term.
  • Awards, contests, and incentives for meeting targets.
  • Corporate discounts and partnerships in education, entertainment, and other areas.
  • Health campaigns and free psychological support.

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