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Virtuozzo
Virtuozzo
201 – 500 Darbinieki
KonsultācijasLoģistikaVeselības aprūpe
Virtuozzo ir tehnoloģiju uzņēmums, kas palīdz uzņēmumiem veidot, pārvaldīt un novērtēt digitālos savienojumus. Tā platforma apvieno URL saīsināšanu, QR kodu ģenerēšanu un mobilajām ierīcēm optimizētas galvenās lapas ar pielāgošanas iespējām, analītiku un API integrācijām. Šie rīki atbalsta zīmola satura izplatīšanu un klientu iesaisti mazumtirdzniecības, patēriņa preču, mediju, izklaides, veselības aprūpes un finanšu pakalpojumu nozarēs. Virtuozzo produkti ir noderīgi arī konsultāciju un loģistikas komandām, kurām nepieciešami ērti veidi, kā kopīgot un izsekot digitālo saturu.
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Vakances uzņēmumā

Linux Technical Support Engineer — Virtuozzo (Remote, Serbia)

Provide second-level Linux support for Virtuozzo infrastructure software in a remote contract role based in Serbia. Resolve customer issues, strengthen product knowledge, and share technical insights that help improve cloud solutions.

BABosnija un HercegovinaGEGruzijaMKZiemeļmaķedonijaRSSerbijaAttālinātiLīgumsVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuAtbalsta inženieris
DockerKubernetesLinuxOpenStack

Apraksts

  • Resolve customer issues through second-level technical support, coordinating investigations, evaluations, troubleshooting, and solutions.
  • Partner with customer technical contacts and internal teams to address reported problems.
  • Assess product, system, and service performance and reliability in response to customer needs.
  • Handle customer communications and provide timely feedback in line with quality standards, satisfaction goals, and SLAs.
  • Keep internal and external knowledge bases current with Virtuozzo product information and troubleshooting guidance.
  • Build advanced Linux expertise through training and guidance from experienced support engineers.
  • Develop an understanding of how service providers and enterprises use Linux-based infrastructure worldwide.
  • Work with customers across global markets while strengthening technical communication and problem-solving abilities.
  • Share actionable feedback with Engineering to support ongoing improvements to Virtuozzo products.

Prasības

  • Motivation to develop as an IT professional, particularly through advanced Linux expertise.
  • Working knowledge of operating system structure and Linux configuration.
  • Hands-on experience installing, configuring, upgrading, and maintaining Linux systems.
  • Experience configuring networking and network services in Linux environments.
  • Familiarity with Linux troubleshooting and monitoring utilities.
  • Upper-intermediate or higher English proficiency.
  • Strong communication and interpersonal abilities.
  • Composure and focus when investigating and resolving technical problems.
  • Experience with Docker, Kubernetes, or OpenStack is advantageous.
  • Red Hat or LPI certification is highly advantageous.

Priekšrocības

  • Remote work with flexibility in how you organize your work.
  • Dedicated training budget.
  • Support for professional certifications.
  • Mentorship from experienced colleagues.
  • Opportunities for career development.
  • Employee recognition initiatives.
  • Referral bonus opportunities.
  • Technical talks.
  • Additional learning activities.
  • Inclusive, multicultural working environment.
  • Opportunity to collaborate with an international distributed team.
  • Guidance from trainers and experienced support engineers.
  • Direct work with customers around the world.
  • B2B independent contractor arrangement available from Serbia, Bosnia and Herzegovina, Georgia, and North Macedonia.

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