Tupy
Tupy
Tupy is a Brazilian multinational foundry and engineering company that develops cast-iron components and machined parts for capital goods. Its products include engine blocks, cylinder heads, structural parts, hydraulic fittings and custom castings, supported by in-house machining and metallurgical expertise. Tupy supplies global original equipment manufacturers in heavy vehicles, commercial transport, agriculture, energy and infrastructure. Its manufacturing operations span Brazil, Mexico and Portugal, with sales offices in the United States and Europe. The company also supports open collaboration through a startup accelerator program.

Mid-Level IT Support Analyst – Infrastructure

Manage IT infrastructure contracts and services for Tupy, a Brazilian industrial components manufacturer. The role covers networks, telecommunications, data centers, and supplier coordination.

Apraksts

  • Oversee IT infrastructure contracts and service delivery.
  • Maintain reliable, high-quality printing, radio, telephony, network, data collection, and data center services while driving ongoing improvements.
  • Coordinate work between internal teams, suppliers, and technology partners.
  • Track service KPIs, costs, SLAs, and supplier results.
  • Manage vendors and agreements covering print services, radio, telephony, physical networks, structured cabling, data collectors, and other operational services.
  • Direct data center operations, maintenance, and service improvements.
  • Develop technical specifications, purchase requests, and contracting documentation.
  • Chair contract and operational performance reviews.
  • Assist with audits, inventory checks, and infrastructure governance.
  • Find ways to improve services, standardize operations, and reduce costs.

Prasības

  • A degree in information technology, systems analysis and development, software engineering, or a related discipline is preferred.
  • Experience with physical network infrastructure, structured cabling, and telecommunications.
  • Intermediate to advanced Excel proficiency.
  • Experience with corporate radio communications.
  • Experience managing technology and infrastructure service contracts is preferred.
  • Knowledge of vendor management and financial tracking is preferred.
  • Experience in an industrial setting.
  • Knowledge of data centers and critical infrastructure.
  • Familiarity with IT service management (ITSM) tools.
  • ITIL certification or a credential related to infrastructure or telecommunications.

Priekšrocības

  • Variable compensation (PRT).
  • Attendance bonus.
  • Tupy multi-benefit card.
  • Private pension plan.
  • Group life insurance.
  • Medical insurance.
  • Dental insurance.
  • On-site restaurant.
  • SESI/SENAI partnership.
  • Recreation and quality-of-life programs.
  • Tupy Athletic Association with a gym, martial arts, sports courts, events, restaurants, snack bars, and recreation areas for employees and their families.

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