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Tupy
Tupy
ConstrucțiiIndustria prelucrătoareLogistică
Tupy este o companie multinațională braziliană din domeniul turnătoriei și ingineriei, care dezvoltă componente din fontă și piese prelucrate mecanic pentru bunuri de capital. Produsele sale includ blocuri motor, chiulase, componente structurale, racorduri hidraulice și piese turnate la comandă, susținute de expertiza internă în prelucrare mecanică și metalurgie. Tupy furnizează producătorilor globali de echipamente originale din sectoarele vehiculelor grele, transportului comercial, agriculturii, energiei și infrastructurii. Operațiunile sale de producție se desfășoară în Brazilia, Mexic și Portugalia, iar compania are birouri de vânzări în Statele Unite și Europa. De asemenea, compania susține colaborarea deschisă printr-un program de accelerare a startupurilor.
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Locurile de muncă ale companiei

Mid-Level IT Support Analyst – Infrastructure

Manage IT infrastructure contracts and services for Tupy, a Brazilian industrial components manufacturer. The role covers networks, telecommunications, data centers, and supplier coordination.

BRBraziliaHibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăInginer de suport
ITSM

Descriere

  • Oversee IT infrastructure contracts and service delivery.
  • Maintain reliable, high-quality printing, radio, telephony, network, data collection, and data center services while driving ongoing improvements.
  • Coordinate work between internal teams, suppliers, and technology partners.
  • Track service KPIs, costs, SLAs, and supplier results.
  • Manage vendors and agreements covering print services, radio, telephony, physical networks, structured cabling, data collectors, and other operational services.
  • Direct data center operations, maintenance, and service improvements.
  • Develop technical specifications, purchase requests, and contracting documentation.
  • Chair contract and operational performance reviews.
  • Assist with audits, inventory checks, and infrastructure governance.
  • Find ways to improve services, standardize operations, and reduce costs.

Cerințe

  • A degree in information technology, systems analysis and development, software engineering, or a related discipline is preferred.
  • Experience with physical network infrastructure, structured cabling, and telecommunications.
  • Intermediate to advanced Excel proficiency.
  • Experience with corporate radio communications.
  • Experience managing technology and infrastructure service contracts is preferred.
  • Knowledge of vendor management and financial tracking is preferred.
  • Experience in an industrial setting.
  • Knowledge of data centers and critical infrastructure.
  • Familiarity with IT service management (ITSM) tools.
  • ITIL certification or a credential related to infrastructure or telecommunications.

Beneficii

  • Variable compensation (PRT).
  • Attendance bonus.
  • Tupy multi-benefit card.
  • Private pension plan.
  • Group life insurance.
  • Medical insurance.
  • Dental insurance.
  • On-site restaurant.
  • SESI/SENAI partnership.
  • Recreation and quality-of-life programs.
  • Tupy Athletic Association with a gym, martial arts, sports courts, events, restaurants, snack bars, and recreation areas for employees and their families.

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