Law Offices of Sabrina Li, P.C.
Law Offices of Sabrina Li, P.C.
Law Offices of Sabrina Li, P.C. ir specializēts imigrācijas tiesību advokātu birojs, kas apkalpo privātpersonas, ģimenes, uzņēmumus un akadēmiskās organizācijas plašā ar ASV imigrāciju saistītu jautājumu lokā. Biroja prakse aptver ģimenes un nodarbinātības pamatā balstītu imigrāciju, investoru vīzas, naturalizāciju, humāno aizsardzību, aizstāvību pret izraidīšanu, apelācijas un federālo tiesvedību. Birojs apvieno personalizētu juridisko palīdzību ar tehnoloģijās balstītu lietu pārvaldību, un tā speciālistiem ir vairāk nekā 50 gadu kopēja pieredze klientu pārstāvībā. Ar birojiem Losandželosā, Santanā un Dalasā tas palīdz klientiem orientēties sarežģītos imigrācijas procesos un ar tiem saistītajās juridiskajās procedūrās.

Bilingual Mandarin-English Client Intake Specialist

Support Mandarin-speaking clients at a U.S. immigration law firm by managing consultations, CRM records, scheduling, and communications remotely from Asia.

Apraksts

  • Handle client inquiries by phone, email, and social media in Mandarin and English.
  • Assess prospective clients’ needs, arrange consultations, and guide them through intake.
  • Build client rapport, follow up on leads, and help meet monthly sales and consultation targets.
  • Coordinate calendars, inboxes, communications, and deadlines while supporting management’s daily operations.
  • Keep CRM records current, tracking client interactions, follow-ups, and intake progress.
  • Communicate professionally with clients, business partners, and other third parties.
  • Work with attorneys and colleagues to maintain clear communication, efficient workflows, and strong client service.
  • Complete a possible short video assessment based on a role-specific scenario during the application process.

Prasības

  • At least two years of experience in client relations, customer service, administrative support, or a related field.
  • Fluency in spoken and written Mandarin and English.
  • Experience at a U.S.-based law firm, preferably in immigration law, is strongly preferred.
  • Familiarity with CRM software, online communication tools, and scheduling applications.
  • Proficiency with Microsoft Office, email management systems, and virtual collaboration tools.
  • Strong interpersonal skills, careful attention to detail, and the ability to manage multiple tasks.
  • Reliable internet access and a dedicated home office.
  • Familiarity with RedNote, WeChat, Facebook, Instagram, WhatsApp, and LinkedIn for communications.
  • A bachelor’s degree in communications, business administration, or a related field is preferred.

Priekšrocības

  • Role-specific training to support a successful start.
  • Ongoing professional development and career growth opportunities.
  • A collaborative, supportive culture within a global team.
  • Remote work based in Asia.
  • Flexible scheduling to support productivity and work-life balance.
  • Work from home without a commute.
  • Holiday pay for U.S. federal holidays observed by the firm.
  • Performance-based bonuses.
  • Periodic reviews of remuneration.
  • A supportive environment focused on growth.
  • A professional culture that encourages innovation and continuous learning.

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