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Law Offices of Sabrina Li, P.C.
Law Offices of Sabrina Li, P.C.
11 – 50 Employees
B2BConsultingLegal
Law Offices of Sabrina Li, P.C. is a boutique immigration law firm serving individuals, families, businesses, and academic organizations across a broad range of U.S. immigration matters. Its practice includes family- and employment-based immigration, investor visas, naturalization, humanitarian relief, removal defense, appeals, and federal litigation. The firm combines personalized legal guidance with technology-enabled case management and brings more than 50 years of combined experience to client representation. With offices in Los Angeles, Santa Ana, and Dallas, the firm’s team supports clients navigating complex immigration processes and related legal proceedings.
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Bilingual Mandarin-English Client Intake Specialist

Support Mandarin-speaking clients at a U.S. immigration law firm by managing consultations, CRM records, scheduling, and communications remotely from Asia.

CNChinaMYMalaysiaTWTaiwanRemoteContractJuniorMiddleNo degree requiredEnglish RequiredChinese RequiredBilingual

Description

  • Handle client inquiries by phone, email, and social media in Mandarin and English.
  • Assess prospective clients’ needs, arrange consultations, and guide them through intake.
  • Build client rapport, follow up on leads, and help meet monthly sales and consultation targets.
  • Coordinate calendars, inboxes, communications, and deadlines while supporting management’s daily operations.
  • Keep CRM records current, tracking client interactions, follow-ups, and intake progress.
  • Communicate professionally with clients, business partners, and other third parties.
  • Work with attorneys and colleagues to maintain clear communication, efficient workflows, and strong client service.
  • Complete a possible short video assessment based on a role-specific scenario during the application process.

Requirements

  • At least two years of experience in client relations, customer service, administrative support, or a related field.
  • Fluency in spoken and written Mandarin and English.
  • Experience at a U.S.-based law firm, preferably in immigration law, is strongly preferred.
  • Familiarity with CRM software, online communication tools, and scheduling applications.
  • Proficiency with Microsoft Office, email management systems, and virtual collaboration tools.
  • Strong interpersonal skills, careful attention to detail, and the ability to manage multiple tasks.
  • Reliable internet access and a dedicated home office.
  • Familiarity with RedNote, WeChat, Facebook, Instagram, WhatsApp, and LinkedIn for communications.
  • A bachelor’s degree in communications, business administration, or a related field is preferred.

Benefits

  • Role-specific training to support a successful start.
  • Ongoing professional development and career growth opportunities.
  • A collaborative, supportive culture within a global team.
  • Remote work based in Asia.
  • Flexible scheduling to support productivity and work-life balance.
  • Work from home without a commute.
  • Holiday pay for U.S. federal holidays observed by the firm.
  • Performance-based bonuses.
  • Periodic reviews of remuneration.
  • A supportive environment focused on growth.
  • A professional culture that encourages innovation and continuous learning.

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USUnited StatesALAlabamaAZArizonaFLFloridaIDIdahoKSKansasMEMaineMIMichiganMSMississippiMOMissouriNMNew MexicoNCNorth CarolinaOKOklahomaPAPennsylvaniaSCSouth CarolinaTNTennesseeTXTexasVAVirginiaWVWest VirginiaWIWisconsinRemoteFull-timeJuniorMiddleEnglish RequiredRecruitment

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