SONDA
SONDA
SONDA ir ilggadējs uzņēmums, kas darbojas konsultāciju, loģistikas un mārketinga jomā. Tā karjeras platforma sniedz potenciālajiem kandidātiem iespēju iepazīties ar darba iespējām un uzzināt vairāk par pievienošanos organizācijai. Darba meklētājiem SONDA profils ir sākumpunkts, lai atklātu amatus plaša profila un daudznozaru uzņēmumā.

Bilingual Spanish Service Desk Agent (Remote)

SONDA is seeking a bilingual Spanish Service Desk Agent to deliver remote first-level support. The role handles chat, phone, and ticket requests involving access, passwords, and authenticator setup.

Apraksts

  • Deliver first-level support through chat, phone, and ticket queues
  • Conduct remote access sessions
  • Verify user records
  • Explain basic system access and usability procedures
  • Open and maintain support tickets
  • Reset user passwords
  • Set up authenticators

Prasības

  • High school diploma or equivalent
  • Fluent Spanish
  • Prior experience in IT support or phone-based customer service
  • Availability from 6:00 a.m. to 12:20 p.m., Monday through Saturday

Priekšrocības

  • Flexible working options designed to support work-life balance
  • Opportunities for professional development and ongoing skills growth
  • Collaborative, diverse, and innovation-focused workplace
  • Access to SONDA Academy’s professional learning platform
  • Hybrid working options combining on-site and remote arrangements
  • SONDA Wellness programs supporting physical, mental, and social well-being

Saistītās vakances

RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Atvērt