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FRONTLINE CALL CENTER
FRONTLINE CALL CENTER
201 – 500 Darbinieki
FRONTLINE CALL CENTER, kas dibināts 2012. gadā, ir zvanu centra uzņēmums, kurā strādā aptuveni 201–500 darbinieku.
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Vakances uzņēmumā

Bilingual Spanish-English Call Center Agent

Provide remote customer support in Spanish and English, connecting callers with emergency shelter and other resources. The role involves using multiple service systems and completing required training and equipment checks.

USAmerikas Savienotās ValstisFLFloridaMIMičiganaNCZiemeļkarolīnaPAPensilvānijaSCDienvidkarolīnaTXTeksasaUTJūtaVAVirdžīnija
15 $ / stunda
AttālinātiPilna slodzeVidējais līmenisVecākais speciālistsNepieciešamā Valoda: angļuNepieciešamā Valoda: spāņuDivvalodīgs

Apraksts

  • Support individuals with customer service needs
  • Connect callers with emergency shelter and other resources
  • Assist customers remotely across multiple systems
  • Attend all orientation and training sessions
  • Show computer specifications and internet setup during the interview
  • Provide screenshots verifying Windows 11, internet speed, RAM, and wired Ethernet

Prasības

  • Fluent spoken and written Spanish and English
  • Call center or customer service experience
  • Remote work experience is a plus
  • Comfort navigating multiple computer systems
  • Availability for varied schedules, including weekends
  • Full attendance at orientation and training is mandatory
  • Windows 11 PC required; Macs and Chromebooks are not accepted
  • Two monitors
  • Recent-generation Intel i5, i7, or i9 processor, or AMD Ryzen 5, 7, or 9 processor
  • At least 16 GB RAM, with 12 GB available for use
  • CPU usage at or below 50%
  • Computer with an Ethernet (RJ-45) port
  • Wired Ethernet internet required; Wi-Fi is not accepted
  • Internet download speed of at least 20 Mbps
  • Internet upload speed of at least 10 Mbps
  • Ping no higher than 20 ms
  • Join the interview on the computer intended for the job, with the camera on and screen sharing enabled
  • Must be available 24/7 and meet all equipment requirements
  • Applicants must reside in Texas, South Carolina, North Carolina, Florida, Georgia, Virginia, Pennsylvania, Utah, or Michigan

Priekšrocības

  • W-2 employee status
  • Fully remote work
  • Some benefits may be available, depending on eligibility, employment term, and other factors

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