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Exploring
Exploring
51 – 200 Darbuotojai
B2BGamybaRinkodara
Exploring brings together Atlanta-based businesses that create custom environments and production work for trade shows, live events, museums, retail, hospitality, automotive, and commercial clients. Across its group, the company combines fabrication, scenic carpentry, metalwork, painting, large-format digital printing, and flooring and carpet services. Its subsidiaries include ID3 Group, Brumark, Exploring Graphics, and Shelmarc Carpets. Exploring works across experiential, architectural, and event production projects for clients in the United States and internationally.
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Darbai įmonėje

Remote Sales Account Manager – Brumark Flooring

Manage customer accounts, quotes, orders, and sales growth for Brumark’s specialty flooring solutions. Support clients in trade shows, exhibitions, and event production.

USJungtinės ValstijosNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų vadybininkasPardavimai

Aprašymas

  • Manage Brumark customer accounts and maintain accurate records, pricing, and order histories.
  • Build lasting client relationships that support retention and repeat business.
  • Handle customer questions about products, quotes, orders, and project needs.
  • Learn customers’ needs, purchasing patterns, and upcoming events.
  • Communicate with customers promptly and professionally.
  • Follow up on estimates, outstanding orders, and customer requests.
  • Resolve customer concerns in coordination with internal teams.
  • Identify ways to grow revenue and expand existing accounts.
  • Recommend Brumark flooring products and services to meet customer needs.
  • Develop new business through referrals, industry connections, and incoming inquiries.
  • Track customer activity, sales pipeline details, and account forecasts.
  • Pursue account retention, revenue growth, and sales performance targets.
  • Work with management on sales strategies and account development.
  • Prepare quotes, estimates, and pricing proposals.
  • Enter, process, and track customer orders.
  • Verify product specifications, quantities, availability, pricing, and delivery needs.
  • Coordinate order fulfillment with Operations, Production, Warehouse, Shipping, and Installation teams.
  • Communicate project deadlines, customer expectations, and special requirements.
  • Track order progress and address potential delays or changes proactively.
  • Keep customer records and project documentation complete and accurate.
  • Provide coverage for other account managers when needed.
  • Deliver strong customer service throughout sales and order fulfillment.
  • Build and maintain detailed knowledge of Brumark flooring products and services.
  • Help customers choose flooring solutions suited to their projects.
  • Account for trade show and event timelines, shipping schedules, and installation needs.
  • Respond professionally to urgent questions and last-minute project changes.
  • Keep up with industry trends, product developments, and changing customer needs.
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  • Keep up with industry trends, product developments, and changing customer needs.

Reikalavimai

  • High school diploma or equivalent; further education is preferred.
  • At least three years of experience in sales, account management, or B2B customer relationship management.
  • Experience in trade shows, exhibitions, event production, specialty flooring, or a related industry is strongly preferred.
  • Ability to manage and grow existing customer accounts.
  • Experience preparing quotes, processing orders, and coordinating customer projects.
  • Strong written and spoken communication skills.
  • Excellent organization, time management, and problem-solving skills.
  • Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
  • Ability to work independently and stay productive remotely.
  • Ability to manage multiple customer accounts and competing deadlines.
  • Willingness to learn Brumark products, procedures, and industry-specific software.
  • Availability during established business hours.
  • Some evening and weekend availability may be needed.
  • Some business travel may be required.
  • Ability to perform computer-based and administrative work for extended periods.
  • Ability to communicate effectively by phone, email, and virtual meetings.
  • Ability to attend occasional customer meetings, trade shows, or company events.

Privalumai

  • Full-time employment.
  • Remote work arrangement.
  • Occasional business travel for customer meetings, company events, or industry activities.
  • Product training and professional development opportunities.
  • Reasonable accommodations for qualified applicants and employees with disabilities.

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