Jellycat
Jellycat
1999 жылы Лондонда құрылған Jellycat ерекше кейіпкерлері, коллекциялық жұмсақ ойыншықтары және өзіне тән Amuseables топтамасымен танымал жұмсақ ойыншықтар мен сыйлық өнімдерін жобалап, өндіреді. Компания Jellycat үйі студиясында жаһандық аудиторияға арналған дизайнға негізделген өнімдер әзірлейді және оларды ойыншықтар мен сыйлықтар сататын бөлшек сауда орындары, онлайн арналар, көтерме сауда серіктестері және тұтынушыға тікелей сату бизнесі арқылы таратады. Jellycat бөлшек сауда, электрондық коммерция және B2C нарықтарында жұмыс істейді.

Ecommerce Merchandise Assistant - Jellycat, London Hybrid

Support Jellycat’s global online stores through catalogue management, product launches and day-to-day ecommerce operations. Help coordinate cross-functional workflows while maintaining accurate product information and a reliable customer experience across multiple markets.

Сипаттама

  • Support daily ecommerce operations across multiple online stores
  • Assist with order administration and related internal processes
  • Coordinate operational requests between Customer Service, Product and Marketing
  • Keep internal records, trackers and reporting documents accurate
  • Help manage the complete product catalogue across ecommerce platforms
  • Support ecommerce product category management
  • Maintain website content and complete routine site housekeeping
  • Keep site assets and product details up to date
  • Pin products featured in Digital Channel activations
  • Help configure and launch new products across ecommerce platforms
  • Enrich products with attributes, imagery, sizing details and customer-facing copy
  • Support Customer Service with ecommerce enquiries and stock updates
  • Monitor and moderate customer reviews across multiple regions
  • Maintain internal stock, launch and product information records
  • Help deliver accurate, timely product information to customers
  • Set up new starters and issue store credit
  • Remove staff allowances and store credit when employees leave
  • Apply staff credit when returned items were purchased using store credit
  • Process affiliate orders
  • Handle personalisation and photography orders
  • Complete warehouse test orders, including gift box testing

Талаптар

  • Highly organised with meticulous attention to detail
  • Able to manage competing tasks and priorities in a fast-paced setting
  • Strong administrative and written and verbal communication skills
  • Proactive, collaborative problem solver
  • Genuine interest in ecommerce, retail and customer experience
  • Confident using spreadsheets and ecommerce platforms
  • Interested in ecommerce and digital retail
  • Motivated to learn and develop within a collaborative team
  • Strong planning, time-management and organisational abilities
  • Positive, practical and hands-on approach

Артықшылықтар

  • Discretionary annual bonus linked to company and individual performance
  • Private medical insurance through Vitality with optical and dental cover
  • Group life insurance worth four times basic salary
  • 25 days of paid holiday
  • Hybrid working with at least three days per week in the office
  • Employee Assistance Programme through Health Assured
  • Subsidised buffet breakfast and lunch prepared by a private chef on Mondays, Tuesdays and Thursdays
  • Regular social and team events
  • Contributory salary-sacrifice pension through Scottish Widows, with 5% employer and 5% employee contributions

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