T-Mobile
T-Mobile
T-Mobile is a United States wireless telecommunications company built around its “Un-carrier” approach to mobile services and customer experience. Its business spans wireless connectivity, flexible plans, and continued 5G network expansion, while its career opportunities include business sales, technology, and customer experience. T-Mobile also highlights employee support through benefits such as health insurance, parental leave, and education programs, reflecting its focus on creating strong experiences for both employees and customers.

T-Mobile Part-Time Bilingual Retail Sales Associate, Spanish Preferred - Columbus

Part-time retail sales role supporting T-Mobile customers in Columbus. Demonstrate wireless technology, recommend products and plans, and build lasting customer relationships; Spanish proficiency is preferred.

Description

  • Build customer service and sales expertise to provide tailored technology and wireless service solutions
  • Use digital tools to explain network coverage, service plans, and product capabilities
  • Complete required training covering retail procedures, systems, and wireless technology updates
  • Work with colleagues across channels to deliver a consistent customer experience and support team initiatives
  • Strengthen product knowledge and guide customers throughout their purchase journey
  • Handle additional duties and projects assigned by business management

Requirements

  • High school diploma or GED is required
  • Six months of retail customer service or sales experience is preferred
  • Demonstrated ability to adapt effectively to change is required
  • Strong communication skills are required
  • Customer problem-solving skills are required
  • Customer service skills are required
  • Ability to engage effectively with people is required
  • Ability to manage multiple tasks is required
  • Sales capability is required
  • A team-oriented approach is required
  • Must be at least 18 years old
  • Must be legally authorized to work in the United States; bilingual ability is required, with Spanish preferred.
  • benefits

Benefits

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k) plan
  • Free year-round financial coaching
  • Medical, dental, and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family-building benefits
  • Backup care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability coverage
  • Voluntary accidental death and dismemberment coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service and home internet discounts
  • Pet insurance
  • Commuter and transit programs
  • On-the-job training
  • $5.00 per hour in training pay during the first 90 days
  • Annualized incentive target of $18,000 per year after promotion to Mobile Expert
  • Guaranteed earnings of $20 per hour inclusive of base pay and incentives
  • Career growth opportunities

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