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Centiro
Centiro
501 – 1,000 Employees
eCommerceLogistics
Centiro develops cloud-based software that helps global brands manage delivery networks and e-commerce fulfillment. Its platform includes transport management systems and logistics tools, connecting operations across more than 175 countries. The company works across logistics and software development, with a global team of more than 650 employees and a stated focus on human-centered leadership and more sustainable commerce.
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Strategic Account Manager, North America — Centiro

Grow enterprise relationships for Centiro’s supply chain software across North America. Lead account strategy, consultative sales, renewals, and profitable customer growth.

USUnited StatesMAMassachusettsHybridFull-timeMiddleSeniorEnglish RequiredAccount ManagerSales

Description

  • Manage commercial development and account strategy for a portfolio of strategic enterprise customers.
  • Expand existing business and uncover opportunities that increase customer value and profitable growth.
  • Create and deliver account plans with defined goals, priorities, and actions.
  • Build relationships throughout customer organizations, from operational teams to senior executives.
  • Guide consultative sales discussions and shape value propositions and business cases.
  • Negotiate commercial terms and lead renewal conversations.
  • Align Centiro specialists, Delivery Managers, and delivery teams with customer priorities.
  • Track account health, pipeline, renewals, risks, and forecasts in the CRM.
  • Oversee renewals, order forms, collections, and contract matters.
  • Share customer, market, and competitor insights to inform Centiro’s direction.

Requirements

  • At least 3–5 years of professional experience in enterprise B2B account management or strategic sales.
  • Experience in supply chain, logistics, enterprise software, or technology services is preferred.
  • A track record of strengthening and expanding complex customer relationships.
  • Sound commercial judgment and experience with complex negotiations.
  • Ability to turn customer strategy into account plans and actionable opportunities.
  • Strong consultative selling capability.
  • Executive presence and confidence engaging senior customer stakeholders.
  • Experience coordinating complex, cross-functional customer engagements.
  • Strong account planning, pipeline management, forecasting, and CRM practices.
  • Interest in technology, data, and AI and their business applications.
  • An international outlook and a collaborative, proactive, accountable approach.
  • Frequent travel is required.

Benefits

  • Flexible hybrid work arrangement.
  • Autonomous teams.
  • Opportunities to experiment and keep learning.
  • Agile organization with short decision paths.
  • Collaborative workplace culture.
  • Commitment to workplace diversity.
  • Great Place to Work® recognition.

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