Myriad360
Myriad360
Myriad360 provides technology consulting and managed IT services focused on data center modernization, cloud infrastructure, cybersecurity, artificial intelligence, and networking. The company develops tailored, end-to-end solutions that support organizations from advisory and implementation through ongoing infrastructure lifecycle management. Its work spans sectors such as healthcare, finance, manufacturing, retail, legal, and media, with an emphasis on helping businesses improve connectivity, efficiency, scalability, and IT operations.

Senior Six Sigma Black Belt, Business Process Excellence — Myriad360 Remote

Lead enterprise process improvement at Myriad360 through Lean Six Sigma, systems governance, automation, KPI development, and M&A integration. Build scalable frameworks that strengthen operational performance and continuous improvement.

Description

  • Clarify organizational roles, decision rights, ownership boundaries, and cross-functional handoffs
  • Drive strategic initiatives from discovery to implementation with defined scope, milestones, risks, dependencies, adoption plans, and measurable results
  • Map current and future-state processes across quote-to-cash, hello-to-cash, service delivery, procurement, fulfillment, and finance
  • Capture process handoffs, dependencies, systems, data, controls, bottlenecks, rework, failure points, and stakeholder impacts
  • Apply Lean Six Sigma techniques and process data to uncover root causes and reduce duplication, cycle time, waste, rework, handoffs, and complexity
  • Lead cross-functional workshops, process reviews, root-cause analyses, Kaizen events, and improvement planning
  • Produce business cases, recommendations, implementation plans, dashboards, and control plans
  • Maintain documentation of enterprise applications, integrations, interfaces, data flows, dependencies, ownership, lifecycle, and criticality
  • Set and uphold documentation standards and inventories for applications, integrations, automation, and business processes
  • Assess application overlap, legacy systems, workarounds, control weaknesses, and portfolio rationalization opportunities
  • Create roadmaps for applications, integrations, and automation
  • Create and lead a cross-functional Systems Governance Board
  • Establish intake, scoring, review, prioritization, approval, and documentation workflows for technology and data changes
  • Assess downstream effects and update documentation and controls for approved changes
  • Monitor governance decisions, risks, owners, deadlines, expected benefits, and lessons learned
  • Contribute to M&A technology and operational due diligence and post-acquisition integration planning
  • Work with Finance and business leaders to define KPI frameworks, scorecards, performance measures, and EBITDA-aligned benefit tracking
  • Interpret performance trends, determine root causes, recommend corrective actions, and communicate realized impact
  • Build and execute an enterprise continuous improvement strategy and project portfolio
  • Develop and launch a Six Sigma Yellow Belt curriculum through the company LMS
  • Prepare facilitator guides, coaching resources, job aids, templates, and communications
  • Coach Yellow Belts, Green Belts, project sponsors, and process owners
  • Track participation, completion, adoption, project results, and validated business impact
  • Escalate security risks and support remediation activities
  • Handle additional responsibilities as assigned

Requirements

  • Hold an IASCC- or ASQ-issued Six Sigma Black Belt certification that can be verified through the issuing organization’s online database
  • Bring at least seven years of experience in process improvement, operational excellence, business transformation, or a related field
  • Have at least five years of hands-on experience working as a Six Sigma Black Belt or Master Black Belt in a relevant industry
  • Demonstrate leadership of cross-functional Lean Six Sigma initiatives from assessment through implementation, adoption, and control
  • Show strong expertise in mapping complex end-to-end processes, integrations, data flows, reporting dependencies, controls, and ownership across business and technology teams
  • Have experience establishing or running cross-functional governance, change-review, portfolio-prioritization, or architecture decision forums
  • Be able to evaluate system, data, reporting, integration, automation, control, and user impacts before implementing changes
  • Have developed KPI definitions, measurement frameworks, scorecards, and financial benefit tracking with Finance and business leaders
  • Communicate complex subjects clearly to technical, operational, executive, and non-technical audiences
  • Demonstrate strong executive presentation, facilitation, stakeholder management, influence, and change leadership skills, including resistance management and consensus building
  • Apply sound analytical judgment while balancing value, customer experience, risk, controls, feasibility, and capacity
  • Have built RACI models, SIPOCs, value stream maps, process taxonomies, control plans, capability maps, and current- or future-state architecture diagrams
  • Bring experience with M&A technology due diligence, operational assessment, application rationalization, or post-acquisition integration planning
  • Be based in the United States
  • Have owned or rationalized an enterprise application portfolio and maintained application, integration, data-flow, or automation inventories
  • Have designed adult learning, Lean Six Sigma, or continuous improvement programs for an LMS, including assessments and certification paths
  • Have experience with value-added resellers, IT solutions providers, distributors, managed services, or comparable channel-based businesses
  • Understand hello-to-cash, order-to-cash, sales operations, procurement, fulfillment, service delivery, finance, or customer lifecycle processes
  • Be familiar with CRM, ERP, PSA, CPQ, business intelligence, integration platforms, workflow tools, RPA, bots, APIs, AI-enabled automation, and data governance
  • Complete required security awareness training and follow company policies

Benefits

  • Unlimited paid time off
  • Incentive compensation plans available to all employees
  • Company-funded 401(k) contributions
  • Employer-paid health insurance at no employee cost
  • Annual bring-your-own-device reimbursement of up to $500
  • Paid parental leave
  • Transparent, candid workplace with one-to-one coaching, performance reviews, and ongoing feedback
  • Diverse, respectful, high-performing colleagues with a distinctive culture

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