Hustler Marketing
Hustler Marketing
51 – 200 Employees
eCommerceMarketingSaaS
Hustler Marketing is an email marketing agency serving eCommerce brands through retention-focused, data-led campaigns. Its services include email marketing, SMS marketing, and user-generated content (UGC) advertising, with strategies designed to improve engagement metrics such as open rates, click-through rates, and customer lifetime value. The agency combines list growth, platform-specific execution, conversion rate optimization, and selected customer acquisition efforts to connect retention marketing with broader brand growth. Hustler Marketing works with more than 350 brands and assigns account managers to a maximum of three clients, supporting focused and tailored client relationships.

Senior Ecommerce Design Team Lead — Remote in Brazil

Lead the ecommerce design team at Hustler Marketing, covering email and SMS campaigns, advertising creatives, GIFs, and short-form video. Own quality control, workload planning, mentoring, and collaboration across design and client-service teams.

Description

  • Lead the Design Team’s daily operations
  • Uphold strong design standards across client deliverables
  • Review creative work before it reaches Account Managers or clients, providing practical feedback
  • Identify issues with hierarchy, contrast, calls to action, image-to-text balance, and mobile performance
  • Guide Account Managers on visual campaign needs and challenge incomplete briefs
  • Create designs directly when capacity requires
  • Protect consistency across client brands, industries, and visual systems
  • Define standards for email and SMS campaigns, advertising images, GIFs, and short videos
  • Plan and coordinate the team’s weekly workload
  • Reallocate assignments when priorities shift, colleagues are unavailable, or urgent client requests arise
  • Balance workloads and help prevent missed deadlines
  • Serve as the initial escalation point for blockers
  • Ensure design objectives for client accounts are delivered
  • Lead group meetings and recurring one-to-one sessions
  • Gather team input, resolve concerns, and communicate outcomes
  • Coach and develop designers
  • Onboard new members of the design team
  • Build connections with other service teams through workshops, tutorials, and documentation
  • Lead training and professional development sessions
  • Refine workflows, handoffs, and team communication
  • Create and maintain design-team documentation
  • Monitor Figma releases and introduce useful capabilities
  • Keep up with developments in design and email marketing
  • Share relevant industry practices with the Service Director and team
  • Complete projects assigned by the Service Director
  • Report to the Service Director and work with Account Managers and other Hustler Marketing departments

Requirements

  • At least five years of graphic design experience, including three or more years focused on email marketing design
  • Advanced Figma expertise, including creating and using component libraries
  • Working knowledge of Adobe Creative Suite or Affinity
  • Experience creating advertising images, animated GIFs, and short video edits
  • A portfolio demonstrating effective, on-brand work across clients, stores, and industries
  • Previous experience leading, mentoring, or coordinating designers
  • Able to assess design work and provide clear, specific written feedback
  • Able to assign and reshuffle weekly team workloads, including with limited notice
  • Basic knowledge of web design and landing pages is advantageous
  • Experience with Klaviyo or a similar email marketing platform is advantageous
  • Comfortable using Slack, Asana, Hubstaff, Google Workspace, and Figma
  • Fluent written and spoken English
  • Previous remote-work experience, preferably with teams working across time zones
  • Available and responsive Monday through Friday from 3 to 6 PM Barcelona time
  • Able to work consistently for 30 to 35 hours weekly or 140 hours monthly
  • Has a stable internet connection, laptop or PC, and the ability to participate in video calls

Related Jobs

Liberty Mutual Insurance

Remote Inside Sales Representative – Liberty Mutual

Liberty Mutual Insurance

Sell Liberty Mutual insurance through inbound calls and warm leads, helping customers find coverage that fits their needs. Complete paid training and licensing while working remotely.

Open
Liberty Mutual Insurance

Remote Inside Sales Representative, Insurance

Liberty Mutual Insurance

Handle inbound insurance inquiries for Liberty Mutual, advising customers on coverage and turning warm leads into policyholders. The role includes paid remote training and a schedule of four weekdays plus one weekend day.

Open
Liberty Mutual Insurance
Liberty Mutual Insurance

Remote Inside Sales Representative, Liberty Mutual

Liberty Mutual Insurance

Sell Liberty Mutual insurance through inbound calls and warm leads, helping customers choose coverage that fits their needs. The role includes paid licensing training and commission opportunities.

Open
Liberty Mutual Insurance

Remote Inside Sales Representative, Liberty Mutual

Liberty Mutual Insurance

Handle inbound insurance leads for Liberty Mutual, helping customers find coverage that fits their needs. Complete paid remote training and licensing as part of the role.

Open
State Collection Service, Inc.

Remote Call Center Supervisor – Healthcare Billing

State Collection Service, Inc.
501 – 1,000 Employees
ConsultingHealthcareLogistics

Lead a remote customer service team supporting healthcare billing for State Collection Service. Oversee staff performance, training, compliance, escalations, and client communications.

Open
State Collection Service, Inc.

Remote Healthcare Call Center Supervisor

State Collection Service, Inc.
501 – 1,000 Employees
ConsultingHealthcareLogistics

Lead a remote team of healthcare billing customer service representatives at State Collection Service. Oversee performance, compliance, training, escalations, and client relations.

Open