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Spotlight Media is a marketing, eCommerce, and media agency focused on helping consumer brands build and grow their presence on TikTok Shop. As a full-service TikTok Shop partner, the company manages shop operations, paid media, affiliate and creator partnerships, livestream shopping, and branded content production. Its work combines strategic planning, creator networks, and performance-focused campaigns to support product launches and ongoing eCommerce growth.
Senior Beauty Client Partnerships Manager at Spotlight Media
Lead TikTok Shop growth, creator programs, and client strategy for beauty brands at Spotlight Media. Own GMV, margins, campaigns, and mentorship of junior team members.
Description
- Own end-to-end TikTok Shop growth plans spanning assortment, pricing, promotions, content, live commerce, and creator or affiliate initiatives
- Set and achieve quarterly GMV, ROI, and margin targets
- Run recurring WBRs and QBRs, turning performance results into clear executive recommendations
- Find opportunities to expand accounts, increase scope, and introduce upsell initiatives
- Develop and manage affiliate and creator programs, including commissions, contracts, and performance KPIs
- Match creators to client objectives, promotional schedules, and content plans
- Manage live shopping events from planning through analysis, including scripts, host selection, pin strategies, and post-event reviews
- Work with creative teams to improve content performance and conversion
- Coordinate shop inventory, attribution, and catalog data with paid campaigns, including Spark Ads and Shopping Ads
- Create and analyze dashboards, investigate funnel drop-offs, and evaluate performance hypotheses
- Turn underlying data into persuasive client presentations and actionable recommendations
- Coordinate work across clients, brands, TikTok, and internal stakeholders
- Resolve escalated issues, clear obstacles, and maintain cross-team alignment
- Coach junior colleagues and develop repeatable operating playbooks
Requirements
- Bring 3–6+ years of experience in e-commerce marketplaces, digital commerce operations, or social commerce
- Have 2–3 years of experience in the beauty industry
- Demonstrate success owning revenue and growth targets, including GMV, AOV, and margins
- Work confidently with Excel or Sheets, dashboards, and reporting platforms
- Communicate exceptionally with clients, tell compelling executive-level stories, and negotiate effectively
- Operate successfully in ambiguous and evolving environments
- Have experience leading or mentoring junior team members
- Have at least one year of end-to-end TikTok Shop management experience
- Hands-on TikTok Shop operator experience of at least one year is preferred but not required
- Be legally authorized to work in the United States
Benefits
- Competitive compensation package
- Health benefits
- Performance-based bonus opportunities
- High autonomy with minimal micromanagement
- Direct exposure to top-tier clients
- Growth-focused culture that recognizes process improvements
- Entrepreneurial opportunity to develop new ideas, initiatives, and business verticals
- Collaborative, lean, and resourceful team environment
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