MDS Communications Corporation
MDS Communications Corporation
201 – 500 Employees
B2BTelecommunications
MDS Communications Corporation is a family-owned telephone fundraising company serving nonprofit organizations, ministries, and political and public-policy causes. Founded in 1992, it combines outbound and inbound call center operations with remote-agent support and fulfillment services to manage donor acquisition, renewal and reactivation campaigns, sustainer programs, and pledge handling. Its work also includes predictive modeling, analytics, secure data processing, campaign reporting, quality assurance, and PCI-compliant operations, supported by training and dedicated account management for national and regional clients.

Remote Outbound Call Center Agent – Missouri

Work remotely as an outbound call center agent raising funds for nonprofit organizations. Engage donors, secure contributions, and meet fundraising and productivity targets through predictive dialing.

Description

  • Complete training
  • Join an MDS team serving designated clients
  • Call for 4–8 clients during an eight-hour shift using predictive dialing equipment
  • Handle approximately 16–24 calls per hour, with 20–30 seconds between calls on average
  • Use client-approved scripts to engage donors and prospective donors positively and enthusiastically
  • Secure charitable gifts from donors and prospective donors on behalf of clients
  • Meet minimum fundraising and productivity targets

Requirements

  • At least one year of successful outbound telemarketing experience or a strong, stable employment history
  • Dedicated wired internet connection
  • Quiet home workspace without typical household interruptions
  • Basic computer proficiency
  • Commitment to charitable and nonprofit causes
  • Willingness to learn
  • Persistence

Benefits

  • Eligibility for a performance bonus program
  • Paid break time
  • Health insurance eligibility after two months
  • Employer-paid coverage of 75% of base employee premiums
  • Paid time off
  • Advancement opportunities in management, inbound donor services, and donor portfolio management
  • Internal promotion whenever possible
  • Recovery-friendly workplace with support for employees committed to sobriety
  • Comprehensive training

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