LogoFresh Jobs Ahead
CCC Intelligent Solutions
CCC Intelligent Solutions
1,001 – 5,000 Employees
H1B Visa Sponsor
CCC Intelligent Solutions is an established company featured on remote job platforms for professionals researching potential career opportunities. Review current listings to understand the roles, functions, and hiring needs associated with the organization.
LinkedIn
Company Jobs

Product Client Success Manager, Third-Party Casualty — Remote, United States

CCC Intelligent Solutions is seeking a Client Success Manager to help insurers improve third-party casualty claims using its cloud platform. The role focuses on adoption, measurable value, retention, and account expansion.

USUnited States
$78,555 – $120,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Build expertise in third-party casualty claims operations, market trends, and CCC solutions.
  • Work with customers to increase adoption, usage, and measurable value across assigned solutions.
  • Find workflow inefficiencies, operational obstacles, and opportunities for improvement through technology and proven practices.
  • Show return on investment by connecting solution capabilities with customer objectives, claims results, and operating metrics.
  • Advise customers on workflow improvement, claims transformation, and opportunities to expand their use of solutions.
  • Coordinate with Client Success, Sales, Product, Analytics, and other teams to deliver account plans and customer objectives.
  • Act as a trusted advisor by providing industry perspective, benchmarks, and practices that strengthen claims performance.
  • Performance is assessed through time to value, product adoption, renewals, expansion, and net revenue retention within existing accounts.

Requirements

  • At least five years of experience in Property & Casualty insurance, third-party casualty claims, client success, claims operations, consulting, account management, or a related discipline.
  • Thorough knowledge of liability claims handling, casualty workflows, litigation management, medical management, and carrier operations.
  • Direct experience working with insurers, third-party administrators, self-insured organizations, or insurance technology providers.
  • Strong analytical and problem-solving abilities, including the capacity to turn data into practical recommendations.
  • Ability to relate technical solutions to business results and customer value.
  • Excellent communication, relationship-building, and consultative skills, including experience working with executive stakeholders.
  • Commercial orientation with responsibility for customer outcomes, retention, and growth.
  • Experience with claims transformation, operational improvement, or digital modernization initiatives is preferred.
  • Experience with casualty claims technology for medical management, claim triage, severity reduction, workflow optimization, analytics, or decision support is preferred.
  • The selection process includes a video interview.
  • Candidates may not use generative AI or automated assistance during interviews unless the interview team explicitly permits it for a specific exercise.

Benefits

  • 401(k) match
  • Paid time off
  • Annual incentive plan performance bonus
  • Comprehensive health insurance
  • Adoption assistance
  • Tuition reimbursement
  • Wellness programs
  • Stock purchase plan options
  • Employee resource groups

Related Jobs

Toppan Merrill

Microsoft Dynamics 365 CRM Platform Manager

Toppan Merrill
1,001 – 5,000 Employees
H1B Visa SponsorConsultingHealthcareMarketing
USUnited StatesCACaliforniaCOColoradoILIllinoisMAMassachusettsMNMinnesotaNYNew YorkNCNorth CarolinaOHOhioPAPennsylvaniaTXTexas
$115,000 – $160,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Lead the Microsoft Dynamics 365 CRM vision, roadmap, and optimization at Toppan Merrill. Improve technology supporting regulatory disclosures and communications across financial, legal, healthcare, and capital markets.

Open
InMarket

Senior Vice President of Client Success at InMarket

InMarket
201 – 500 Employees
H1B Visa SponsorAdvertisingAnalyticsMarketing
USUnited StatesCACaliforniaCOColoradoILIllinoisMAMassachusettsMNMinnesotaNJNew JerseyVTVermont
$189,156 – $222,694 / year
RemoteFull-timeLeadEnglish RequiredCustomer SuccessCustomer Success Manager

Lead post-sale client success across Activation, Measurement, and Audiences for InMarket’s consumer intelligence and real-time marketing platform. Own retention, expansion, service operations, and team growth.

Open