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Tutored by Teachers
Tutored by Teachers
11 – 50 Employees
Education
Tutored by Teachers provides personalized virtual tutoring for K–12 students, with programs focused on accelerating learning in Math and English Language Arts. Its offerings include Virtual Intervention and Summer Academy, as well as high-dosage instruction aligned with educational standards. The company also supports schools facing teacher vacancies through qualified interim teaching solutions, drawing on a network of experienced and credentialed educators. Its work centers on improving learning outcomes for students, particularly those in high-need communities, through engaging online instruction.
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Partner Success Manager, K-12 Education (Remote)

Partner Success Manager supporting K-12 districts and schools for Tutored by Teachers, an education technology company. The role focuses on onboarding, retention, renewals, expansion, and lasting partner relationships.

USUnited StatesLALouisianaMSMississippiTXTexas
$90,000 – $110,000 / year
RemoteFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success Manager

Description

  • Act as a strategic partner to district and school teams to support program outcomes and sustainable growth
  • Direct onboarding for new clients by establishing expectations, schedules, and key milestones
  • Manage an assigned book of business and create territory plans that strengthen account health, renewals, and expansion
  • Turn client feedback into actionable insights for internal teams and senior leaders
  • Drive renewals and upsell opportunities by aligning partnership growth with client objectives and results
  • Spot accounts at risk and coordinate internal efforts to reduce churn
  • Cultivate trusted cross-functional relationships that keep teams aligned with partner needs and provide a smooth client experience

Requirements

  • Bring 3–5 or more years of experience in customer success or account management
  • Experience with K-12 education, districts, and school leadership is preferred
  • Demonstrate strong organization and project management skills, with the ability to prioritize strategically
  • Show a record of improving customer success outcomes, including retention, expansion, churn reduction, client advocacy, and account lifetime value
  • Be experienced in addressing and resolving client challenges both internally and externally
  • Be willing to travel for up to 40% of the work week
  • Support Tutored by Teachers’ mission to close the opportunity gap and advance inclusivity

Benefits

  • The company covers 100% of certain healthcare plans for employees and their families
  • Access to a 401(k) plan
  • Wellness support, including free and low-cost mental health resources and services
  • Fully remote work environment
  • Company-provided laptop
  • Flexible discretionary paid time off, subject to manager approval

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