Tutored by Teachers
Tutored by Teachers
11 – 50 Angajați
Educație
Tutored by Teachers oferă meditații virtuale personalizate pentru elevii de la grădiniță până la clasa a XII-a, prin programe axate pe accelerarea învățării la matematică și la limba și literatura engleză. Oferta companiei include Intervenție virtuală și Academia de vară, precum și instruire intensivă aliniată standardelor educaționale. De asemenea, compania sprijină școlile care se confruntă cu posturi vacante pentru profesori prin soluții calificate de predare interimară, bazate pe o rețea de cadre didactice cu experiență și acreditate. Activitatea sa urmărește îmbunătățirea rezultatelor școlare ale elevilor, în special în comunitățile cu nevoi ridicate, prin instruire online captivantă.

Partner Success Manager, K-12 Education (Remote)

Partner Success Manager supporting K-12 districts and schools for Tutored by Teachers, an education technology company. The role focuses on onboarding, retention, renewals, expansion, and lasting partner relationships.

Descriere

  • Act as a strategic partner to district and school teams to support program outcomes and sustainable growth
  • Direct onboarding for new clients by establishing expectations, schedules, and key milestones
  • Manage an assigned book of business and create territory plans that strengthen account health, renewals, and expansion
  • Turn client feedback into actionable insights for internal teams and senior leaders
  • Drive renewals and upsell opportunities by aligning partnership growth with client objectives and results
  • Spot accounts at risk and coordinate internal efforts to reduce churn
  • Cultivate trusted cross-functional relationships that keep teams aligned with partner needs and provide a smooth client experience

Cerințe

  • Bring 3–5 or more years of experience in customer success or account management
  • Experience with K-12 education, districts, and school leadership is preferred
  • Demonstrate strong organization and project management skills, with the ability to prioritize strategically
  • Show a record of improving customer success outcomes, including retention, expansion, churn reduction, client advocacy, and account lifetime value
  • Be experienced in addressing and resolving client challenges both internally and externally
  • Be willing to travel for up to 40% of the work week
  • Support Tutored by Teachers’ mission to close the opportunity gap and advance inclusivity

Beneficii

  • The company covers 100% of certain healthcare plans for employees and their families
  • Access to a 401(k) plan
  • Wellness support, including free and low-cost mental health resources and services
  • Fully remote work environment
  • Company-provided laptop
  • Flexible discretionary paid time off, subject to manager approval

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