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OLX Group
OLX Group
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OLX Group operates online marketplace platforms that help people discover, buy, sell, and trade goods and services. Through a portfolio of brands, the company focuses on making digital commerce safer and easier to use while supporting more sustainable ways for communities to exchange value. Its teams work across marketplace operations, logistics, marketing, and related services, with an emphasis on customer understanding, collaboration, and continuous innovation.
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Lead Product Manager, Trust & Safety – Portugal Remote

Lead the strategy and delivery of AI-powered Trust & Safety products for OLX Group’s large-scale consumer marketplace. Develop fraud prevention, risk detection, and user integrity capabilities across international markets.

ESSpainPLPolandPTPortugalRemoteFull-timeSeniorEnglish RequiredProduct Manager

Description

  • Set the Trust & Safety product strategy and roadmap.
  • Turn business risks and user insights into a focused, prioritized plan.
  • Move fraud prevention from reactive incident handling toward proactive, intelligence-led detection.
  • Develop the Risk Engine, data-signal intelligence, anomaly detection, and investigation tools.
  • Deliver AI-native Trust & Safety experiences powered by machine learning, LLMs, and behavioral data.
  • Work with Data Science and Engineering to design, test, and deploy real-time detection and decision systems.
  • Reduce fraud while supporting marketplace growth and limiting friction for legitimate users.
  • Define and monitor metrics such as fraud losses, false-positive and false-negative rates, resolution time, user trust, and financial exposure.
  • Explain product outcomes and business impact to senior leaders.
  • Collaborate with Engineering, Data Science, Legal, Compliance, and Operations.
  • Create the instrumentation, monitoring, and evaluation needed to assess fraud, model performance, and contributor and user impact.
  • Build business cases that quantify fraud losses and the return on prevention investments.
  • Secure resources and guide prioritization through evidence-based analysis.
  • Ensure products and strategies comply with applicable local and regional legal, regulatory, and security obligations.
  • Use AI for threat analysis, synthetic user research, product specifications, and experimentation workflows.
  • Represent Trust & Safety with leadership and present strategy, risk position, and results to executive stakeholders.

Requirements

  • Substantial digital product management experience in consumer platforms, marketplaces, mobility, e-commerce, classifieds, fintech, or similarly scaled environments.
  • Demonstrated ownership of Trust & Safety, fraud prevention, risk, identity and verification, marketplace integrity, account security, abuse prevention, payments risk, or compliance technology products.
  • A record of developing scalable systems that proactively identify, prevent, and mitigate abuse, fraud, risk, or related trust issues.
  • Strong analytical and data-led approach to defining success measures, assessing outcomes, and prioritizing work based on evidence.
  • Experience working with Engineering, Data Science, Operations, Legal, Compliance, and other partners in regulated or high-risk settings.
  • Experience managing vendors and collaborative external relationships.
  • Experience building, deploying, or closely supporting machine learning, AI, risk scoring, decisioning, detection, recommendation, or automation systems.
  • Ability to balance user experience, marketplace growth, operational efficiency, and risk reduction.
  • Ability to navigate ambiguity, own complex domains, influence senior stakeholders, and lead strategy and execution across teams.
  • Strong foundational product management skills that transfer across fraud-related domains.
  • Proficiency in building and evolving core data and data science products at scale.
  • Experience across international markets and regulatory contexts is a plus; familiarity with emerging rules and industry developments affecting online platforms, marketplaces, payments, AI, and consumer trust is also a plus.
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Benefits

  • OLX welcomes applicants across races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences.
  • Work on AI-native product experiences within a large-scale consumer marketplace.
  • Collaborate with colleagues representing more than 50 nationalities across seven markets.
  • Help shape products used by millions of people.
  • Work with OLX brands including AutoTrader, OLX, Otomoto, and Property24.
  • Join a company backed by Prosus, a major technology investor.

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