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Allstate
Allstate
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Allstate provides insurance and protection products across home, auto, device, and identity coverage. Its work centers on helping customers manage risk, protect their finances, and navigate unexpected events with greater confidence. The company also highlights community involvement and sustainability as part of its broader approach to serving customers and contributing to positive social impact.
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Inside Auto Claims Adjuster - United States Remote

Investigate, evaluate, and resolve auto insurance claims for Allstate in a remote role. Communicate with claimants and other parties, assess liability and damages, conduct recorded statements, and document claim decisions.

USUnited StatesAZArizonaCOColoradoIDIdahoMTMontanaNVNevadaOROregonUTUtah
$50,000 – $60,000 / year
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredClaims Specialist

Description

  • Review basic and occasional moderately complex auto insurance claims
  • Manage claims involving non-represented parties
  • Assess coverage, establish liability, and negotiate settlements
  • Communicate directly with claimants, insured individuals, and other involved parties
  • Follow regulatory obligations and Allstate standards throughout the claims process
  • Investigate minor to moderately complex auto accidents and prepare clear claim summaries
  • Obtain recorded statements from claimants, insured individuals, and witnesses
  • Assess coverage, liability, and resulting damages
  • Negotiate and resolve claims within established guidelines and accepted practices
  • Keep comprehensive claim files, notes, summaries, and decision rationales
  • Partner with internal teams to deliver efficient, customer-focused claim handling

Requirements

  • Live in Arizona, Idaho, Nevada, Colorado, Oregon, Montana, or Utah when hired
  • At least two years of prior claims-handling experience is preferred
  • Demonstrated strength in verbal and written communication, with a strong customer-service focus
  • Ability to prioritize competing responsibilities and perform effectively in a fast-paced setting
  • High attention to detail combined with sound critical-thinking and decision-making abilities
  • Willingness to use technology and learn claims management software and tools
  • Obtain all required adjuster licenses within 60 days of starting
  • Keep required licenses current and complete continuing education and state renewal obligations
  • Maintain a dedicated private workspace without distractions
  • Have minimum internet speeds of 50 MB downstream and 5 MB upstream
  • Use a suitable work surface and chair
  • Complete a required background investigation
  • Allstate generally does not sponsor employment-based visas for this role

Benefits

  • A $1,000 sign-on bonus is available with an active adjuster license in Texas, Florida, or your state of residence
  • Technology package with a laptop, monitor, headset, keyboard, and mouse
  • $80 monthly reimbursement for connectivity costs
  • Medical, dental, and vision insurance coverage
  • Allstate pension plan
  • 401(k) retirement savings plan
  • Ayco financial coaching
  • Spring Health mental and emotional wellbeing resources
  • Paid parental leave
  • Adoption reimbursement
  • Paid time off
  • Tuition reimbursement
  • Wellness incentives
  • Allstate Foundation donation matching and grant opportunities
  • Fully remote work from home

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