Emerson
Emerson
Emerson is a global technology, software, and engineering company with expertise in automation and advanced industrial solutions. Its work spans manufacturing, consulting, and food and beverage, supporting organizations that aim to operate more safely, efficiently, intelligently, and sustainably. Emerson also emphasizes environmental, social, and governance priorities, alongside diversity, equity, inclusion, community engagement, and STEM initiatives. For professionals exploring opportunities in industrial technology and engineering, the company brings together a broad international workforce focused on solving complex operational challenges.

Field Service Technician – Industrial Instrumentation at Emerson (Houston Hybrid)

Emerson seeks a field service technician to install, commission, maintain, and repair Flexim industrial instrumentation for customers. The role includes troubleshooting, field testing, training, documentation, and application support at customer sites across the United States.

Description

  • Install, commission, maintain, and repair Emerson Flexim products and systems at customer locations
  • Troubleshoot mechanical, electrical, and instrumentation problems using technical documentation, tools, and established practices
  • Conduct field tests, site surveys, and upgrades to installed systems
  • Explain findings, solutions, and recommendations clearly to customers
  • Prepare accurate service records promptly through digital tools and systems
  • Deliver customer service, application support, and product training for end users, technical sales representatives, and employees
  • Travel on short notice when required
  • Follow safety, quality, and compliance standards while working independently or as part of a team
  • Partner with engineering, sales, and technical support teams to resolve complex problems
  • Coordinate with the product development team
  • Continue developing technical skills and product knowledge through training and ongoing learning
  • Create training manuals and technical procedures
  • Support and train newer field service technicians
  • Represent Emerson’s values through reliable service and a positive customer experience

Requirements

  • Hands-on experience troubleshooting, repairing, or maintaining technical equipment in a field or service setting
  • At least five years of professional experience in an instrumentation and controls environment
  • Ability to read and interpret technical manuals, drawings, and procedures
  • Comfort working independently at customer sites while remaining connected with the wider team
  • Strong analytical, problem-solving, and detail-oriented skills
  • Clear and effective verbal and written communication
  • Valid driver’s license and ability to travel locally as needed
  • Ability to travel up to 50% throughout the United States, with possible travel to Canada and Mexico
  • Current and future authorization to work in the United States without sponsorship
  • Temporary visa holders, including E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J, or TN holders, and candidates requiring current or future sponsorship are not eligible for hire
  • Experience working with industrial, electrical, mechanical, or instrumentation systems
  • Familiarity with digital service platforms, mobile applications, or computerized maintenance systems
  • Prior customer-facing service or support experience
  • Technical certification, vocational education, or military technical training
  • Willingness to broaden technical capabilities through continuing education and cross-functional experience

Benefits

  • Medical insurance options
  • Dental insurance
  • Vision insurance
  • Employee Assistance Program
  • 401(k) retirement plan
  • Tuition reimbursement
  • Employee resource groups
  • Employee recognition programs
  • Flexible time-off plans
  • Paid parental leave for birth mothers and fathers
  • Vacation leave
  • Holiday leave
  • Mentorship, training, and leadership development opportunities
  • Continuing career development
  • Ongoing training and learning opportunities

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