LogoFresh Jobs Ahead
Piovan UK
Piovan UK
11 – 50 Employees
AutomotiveManufacturing
Piovan UK is the UK subsidiary of PiovanGroup, providing material handling and automation equipment for plastics manufacturing. Its systems cover material conveying, drying, blending and storage, alongside recycling solutions designed to support plastics processing and material recovery. The company’s team delivers these technologies and related services to industrial customers.
LinkedIn
Company Jobs

Field Service Technician, Conair Plastics Processing Equipment

Install, troubleshoot, and repair Conair plastics processing equipment while supporting customers at their sites and remotely. The role also covers preventive maintenance, equipment training, technical support, and on-call assistance.

USUnited StatesPAPennsylvaniaHybridFull-timeMiddleSeniorEnglish RequiredField Engineer

Description

  • Support customers with technical issues, mainly at their sites and also by phone or computer.
  • Install, demonstrate, qualify, troubleshoot, repair, and modify Conair equipment across multiple product lines.
  • Carry out equipment start-ups, repairs, and preventive maintenance at customer sites.
  • Use troubleshooting methods during repairs, start-ups, and equipment assessments.
  • Plan and travel to job sites, including possible international travel.
  • Record work and expenses in service reports, expense reports, and product alteration records.
  • Provide phone-based technical support to customers, Sales, and other technicians.
  • Research technical issues and find solutions.
  • Back up the Specialist for at least one product line.
  • Train customers on equipment operation and maintenance on the plant floor.
  • Provide after-hours technical support through an on-call rotation.
  • Follow Conair service standards for safety, conduct, appearance, communication, and work quality.
  • Report to the Field Service Supervisor.

Requirements

  • An associate degree in mechanical or electrical engineering technology, or a related field, is preferred; alternatively, five or more years of experience with industrial equipment similar to Conair equipment.
  • The position typically calls for up to 10 years of directly relevant experience.
  • Strong spoken and written communication skills.
  • Ability to interpret mechanical and electrical drawings and software code.
  • Familiarity with microprocessor controls and programs.
  • Good interpersonal skills and a customer service focus.
  • Ability to organize, set priorities, and manage multiple tasks.
  • Ability to assess situations and respond in ways that serve the customer.
  • Familiarity with Microsoft Word, Excel, PowerPoint, Salesforce, SAP, and AutoCAD.

Benefits

  • Profit sharing
  • Bonus plans
  • 401(k) with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • Health club reimbursement
  • Tuition reimbursement
  • Employee assistance program
  • Employee referral bonus program
  • Home office option

Related Jobs