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Thermo Fisher Scientific
Thermo Fisher Scientific
H1B Visa SponsorHealthcareLogisticsManufacturing
Thermo Fisher Scientific develops and delivers technologies, laboratory products, and pharmaceutical services that support scientific research and healthcare. Its work spans life sciences research, analytical problem-solving, laboratory productivity, diagnostics, and the development and manufacturing of therapies. The company serves customers through a global team and a portfolio of brands including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD. Its careers encompass the scientific, healthcare, manufacturing, logistics, and service operations behind these offerings.
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Field Service Engineer, Electron Microscopy (Ireland)

Maintain and repair Thermo Fisher Scientific electron microscopes while supporting customers across Ireland. The role covers installations, troubleshooting, customer training, and technical service.

IEIrelandRemoteFull-timeMiddleSeniorEnglish RequiredField Engineer
Electron

Description

  • Install, upgrade, maintain, and repair instruments at customer sites.
  • Troubleshoot a range of hardware and software issues, from routine to complex.
  • Coordinate work schedules with colleagues, service operations, and management.
  • Train customers to operate instruments safely and effectively.
  • Respond to technical questions by phone and email.
  • Submit service and expense reports accurately and on time.
  • Deliver a high standard of customer care to build satisfaction and loyalty.
  • Share sales leads with the account manager.
  • Send feedback to support teams to improve system documentation and procedures.
  • Travel up to 30% of the time, mainly to customer sites in Ireland.
  • Provide occasional support to colleagues in the UK and Europe.

Requirements

  • A bachelor’s degree, or preferably a master’s degree, in mechanical or electronic engineering is typically required; comparable experience in a high-tech environment may also qualify.
  • Strong analytical troubleshooting and problem-solving skills.
  • Good hand-eye coordination and manual dexterity.
  • Excellent spoken and written English communication skills.
  • Able to work independently, provide service-minded customer support, and communicate with customers at a highly academic level.
  • Highly organized, self-sufficient, motivated, and capable of handling administrative tasks.
  • Knowledge of electron microscopes is an advantage.
  • A clean driving licence is required.
  • Some personal protective equipment (PPE) is required.

Benefits

  • Opportunities for professional and personal development.
  • An engaging role in an international working environment.

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